Key Account Manager - Seasoning

Location: Vasanthanagar

About Us:

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries.

Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream. Making a positive impact on people and planet is a core component of our Purpose,  to be the change for good food and a healthy future .

With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real.

Food and Beverage solutions :
We have launched a new platform called Food and Beverage solutions, part of our ingredients and solutions reporting unit. This platform consolidates our current category solutions capabilities and innovation infrastructure. We support customers in developing new consumer concepts and application solutions at our four customer solution centers in Amsterdam, Bangalore, Chicago, and Singapore.

Food and Beverage solutions leverages the strengths of our five product platforms, including their global and sustainable supply chain capabilities, a complementary portfolio of high-quality food and ingredients, and extensive ingredient expertise. This enables us to address a diverse range of customer requirements in the rapidly evolving Food and Beverage industry. Built on deep consumer, category, and application understanding, we are enhancing our application and R&D capabilities to provide an end-to-end integrated customer experience.

This opens up more on-trend and inspired product ideation opportunities. Together, we can co-create product innovations that delight consumers and make your ambitions a reality.

Position Overview
Lead the development, alignment and execution of sales strategy / initiatives for F&B Solutions customers. Manage customer account responsibilities and coordinate internal stakeholders to grow F&B Solutions sales in the market.

Key Responsibilities:

Create, develop & execute  strategies , plans, forecasts and reporting, to grow sales / margin.
Capture  market & customer insights.  Analyze  performance  & forecast trends to identify commercial improvement opportunities
Monitor & report actual / forecast  sales performance , analysing data and taking corrective actions as necessary.
Identify & capture opportunities to  cross-sell / upsell ofi  ingredients, developing & presenting solutions to customers
Identify, evaluate and recruit new  Food & Beverage Solutions customers  to expand market reach
Manage  contract negotiations / renewals  & ensure adherence to contractual agreements
Onboard  new channel customers and provide  ongoing engagement  to F&B Solutions customers, ensuring they are well-versed in  ofi’s  single ingredient products and sales processes. Provide updates on product changes and market trends.
Develop value-generative, long-term  relationships with customers  that result in increased sales and margins.
Ensure full  alignment  of commercial approach with all key ofi stakeholders (products / categories / marketing)
Partner with IQFS & Operations to align sales strategy & product offerings with  technical and operational capabilities and customer needs .
Oversight of  supply chain aspects  for key customer accounts, track & manage  product warehouse inventory , including periodic ageing analysis and ensuring rotation / timely stock liquidation.
Partner logistics and support staff to ensure  excellence in contract execution , inventory management, stock ageing, rejections, debtors and vendor payables.
Lead the internal response to customer issue resolution.
Participate in  external events  as needed to achieve strategic objectives (e.g. trade fairs)
Maintain in-depth  technical knowledge  of  ofi  products.

Previous  B2B Sales / Key Account Management, P&L management (revenue / margin targets)
Experience  in Development of differentiated customer solutions

Experience of 8
-10 years in B2B Technical sales background in…