Career Advisor; Telecalling Job Borivli Maharashtra India,Social Work

Position: Career Advisor (Telecalling role)
Location: Borivli

Job Title:

Career Advisor – Telecaller (Inbound & Outbound)

Location:

Borivali & Charni Road

Experience:

0–1 Year

About Us FPA Edutech is one of India's leading EdTech institutes in Accounting and Finance, offering globally recognized programs such as ACCA, CMA (USA), CFP®, CFA Institute programs and Investment Banking courses. With 17+ years of expertise and 6,00,000+ learners, FPA Edutech is known for industry-focused training, global partnerships, and strong placement support.

Job Summary We are looking for a Telecaller to manage inbound and outbound calls, provide course information to prospective students, and maintain lead records. The role also involves handling student inquiries, following up on leads, and supporting the admissions and counseling team.

Roles & Responsibilities Handle inbound calls and provide basic course information to students
Make outbound calls to leads and follow up on inquiries
Share details about courses, schedules, and admission processes
Maintain and update call records and lead data in the system
Schedule appointments or connect interested students with the counseling team
Ensure timely follow-ups with prospective students
Maintain a professional and polite approach during all interactions

Requirements Good communication and interpersonal skills
Basic computer knowledge
Ability to handle multiple calls and maintain records
Prior telecalling or customer service experience is an added advantage

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