Yacht Charter Operations Manager

Location: Panjim

ROLES & RESPONSIBILITIES
Manage daily yacht charter operations to ensure smooth and timely execution of rides.
Plan and execute daily ride schedules including allocation of yachts across multiple jetties.
Decide yacht deployment based on ride demand, peak days and operational priorities (up to 25-30 rides per day)
Coordinate yacht movement between locations to optimize utilization and avoid downtime.
Ensure yacht are operationally ready before start of daily operations.
Plan and monitor regular cleaning, upkeep and basic maintenance schedules for all yachts.
Coordinate with maintenance teams/vendors for preventive maintenance and repairs.
Prepare and manage staffing and shifts schedules for yacht crew and operational staff.
Allocate staff to yachts and locations based on operational requirements.
Monitor attendance, punctuality, discipline and performance of deployed staff.
Act as primary operations person on-site, coordinating between crew, customers and management.
Handle operational issues, last minute changes and emergencies effectively
Ensure customer experience standards are maintained during all yachts charter operations

Minimum Qualification
Any Graduate/Diploma

Years and Nature of Experience
10-15 years (marine operations, water sports, tourism, operations)