Sr. Executive Assistant

Location: Indianapolis

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life‑changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.

Job Description – Executive Assistant (Global Customer Office – Consumer Marketing & Business Insights)

Supervisor:
Lina Polimeni, Sr. Vice President & Chief Marketing Officer – Consumer | Global Customer Office

Secondary Support:
Rachel Silvestrini, Vice President – Business Insights & Analytics

Job Family:
Administration Services – Executive Assistant

Job Level: B4

Location / Work Arrangement:
Onsite – Lilly Technology South and Lilly Corporate Center

Position Responsibilities Communication Management

• Draft, edit, and prepare executive‑ready letters, documents, and presentations from concepts or outlines.
• Manage heavy phone volume; answer/transfer calls professionally, triage inquiries, and ensure timely follow‑through.
• Manage executive email workflows as desired by the leaders (read, evaluate, respond, forward, and/or delete where appropriate).
• Serve as the primary point of contact for the executives, maintaining strong relationships and minimizing disruptions; liaise with senior leaders, internal teams, clients, and external partners.
• Communicate independently in response to incoming requests and accept accountability for outcomes; exercise excellent judgment and discretion.

Schedule Management

• Own complex calendar management for two senior leaders; prioritize, organize, and optimize time across competing priorities.
• Update, cancel, and confirm virtual, online, and off‑site meetings; ensure the leaders receive pre‑reads and materials on time.
• Coordinate and direct activities at special functions and key communication events.
• Arrange domestic and international travel with complete, detail‑rich itineraries (lodging, ground transportation, meeting sites, participants/bios); proactively manage changes.

Office Management

• Read, screen, document, answer, and file high volumes of correspondence to streamline executive review.
• Coordinate and direct activities of others in the work area; delegate projects, follow up on performance, and mentor other administrative assistants as needed.
• Maintain the highest level of confidentiality for all sensitive information; handle company‑confidential content with discretion.
• Coordinate travel and meetings with external consultants and cross‑functional groups; lead or participate in committees/teams across departments.
• Track and communicate basic metrics as appropriate; support preparation, planning, and execution of internal/external audits.
• Expense management: prepare, review, and submit expense reports for approval, ensuring policy compliance and timely processing.

Special Projects & Personal Assistance

• Support ad‑hoc special projects with minimal supervision, ensuring clear plans, timelines, and stakeholder updates.
• Provide limited personal assistance for the executives when needed (e.g., travel planning nuances), exercising the utmost discretion.

Expectations & Ways of Working

• Operate confidently with minimal guidance; demonstrate maturity, integrity, honesty, trustworthiness, and strong judgment.
• Perform effectively in a fast‑paced environment; manage multiple concurrent projects and shifting priorities with accuracy and calm.
• Maintain flexibility and accessibility outside regular business hours (evenings, weekends, holidays) as business needs arise.

Basic Qualifications

• High School Diploma or equivalent (required).
• Bachelor’s degree (strongly preferred).
• 4+ years of administrative or executive assistant experience, including complex calendar and stakeholder management.
• Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this…