Administrative & Inside Sales Assistant

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off

The Administrative & Inside Sales Assistant supports daily office operations and inside sales activities in a fast‑paced sign shop. This role assists with customer communication, job paperwork, order entry, and coordination between sales, design, production, and installation teams. The ideal candidate is organized, detail‑oriented, and eager to learn sign industry processes.

• Answer phones, respond to emails, and greet walk‑in customers
• Collect basic project information for signage requests (type of sign, size, location, and timing)
• Assist with preparing and sending quotes and sales documents
• Follow up on open quotes and customer questions
• Enter orders and customer information into the job management system
• Provide customers with basic order status updates

• Assist with daily office tasks such as filing, scanning, and organizing job paperwork
• Maintain job folders including artwork approvals, emails, and notes
• Help schedule appointments, site visits, and installations
• Help maintain office and shop supply inventories and place orders as needed under direction
• Assist with data entry, reports, and general administrative tasks
• Backfill for print production if required.

• Assist with tracking inventory levels for common sign materials such as vinyl, substrates, laminates, hardware, and consumables
• Notify management when materials are running low
• Help place material orders and verify deliveries against packing slips
• Assist with organizing material storage areas to keep items labeled and accessible

• Help move jobs through the shop by coordinating information between departments
• Verify that job details and approvals are complete before production begins
• Track job progress and alert team members if information is missing
• Communicate simple updates between sales, production, and installation teams

• Help prepare invoices and collect deposits
• Assist with tracking permit paperwork and required documentation
• Support job close‑out by ensuring paperwork is complete

• Learn sign shop terminology, materials, and production processes
• Learn how jobs flow from quote to production to installation
• Take on additional responsibilities as skills and experience grow

• High school diploma or equivalent
• 0–2 years of experience in an office, customer service, or administrative role
• Strong organizational and time‑management skills
• Clear and professional communication skills
• Basic computer skills and comfort learning new software
• Strong attention to detail

• Experience in customer service, retail, or office support
• Familiarity with Microsoft Office
• Interest in design, printing, or manufacturing environments

• Office‑based position within a sign shop
• Frequent interaction with production and installation teams
• Training provided on industry‑specific tools and processes