Administrative Assistant

Overview

RADIOLOGY & IMAGING SCIENCES (IN-RADY-IUINA)

The Indiana Alzheimer's Disease Research Center (IADRC), housed within the Department of Radiology at Indiana University (IU) School of Medicine, is a nationally recognized, National Institute of Health (NIH)-funded research center dedicated to the study of Alzheimer's disease and related dementias. The Center works closely with clinical providers, imaging teams, and national research consortia to advance early detection, diagnosis, and treatment of neurodegenerative disease while maintaining a strong commitment to participant-centered research.

• Serves as a central administrative and participant‑facing resource for the IADRC, supporting multi‑core clinical and research operations across the Clinical Core, Neuroimaging Core, Outreach, Recruitment and Engagement Core, and affiliated studies
• Coordinates participant visit scheduling in collaboration with clinicians and research staff, aligning provider availability and managing complex, multi‑visit research schedules
• Serves as the primary point of contact for all IADRC participant communication, including managing incoming calls, centralized phone lines, and shared inboxes, and routing inquiries appropriately
• Prepares, distributes, and tracks participant materials, including visit packets, consent documents, and correspondence
• Processes participant payments
• Completes reminder calls, texts, and follow‑ups for screenings, research visits, imaging appointments, lumbar puncture visits, affiliated studies, and Return‑of‑Results communications
• Provides general administrative and operational support, including supply ordering, participant reimbursement processing, meeting preparation, parking validation, and event support

• Provides administrative support to executives, exercising confidentiality, tact, and diplomacy
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately
• Manages executive's calendar, meetings, travel, correspondence, and budget
• Acts as informal resource for colleagues with less experience; responds to more complex or escalated inquiries
• Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided
• May perform other duties related to maintaining an internal website and/or working with social media

• High school diploma or equivalent (such as HSED or GED)

• 4 years of relevant experience

• Excellent organizational skills
• Demonstrates ability to maintain confidential information
• Strong verbal communication and listening skills
• Excellent collaboration and team building skills
• Demonstrates excellent judgment and decision‑making skills
• Effective conflict management skills

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU‑sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level:

Mastery
FLSA:
Nonexempt
Job Function:
General Administration
Job Family:
Administrative Support

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Telephone: 812‑856‑1234