Communications & Events Manager

Principal Function: The Communications & Events Manager is responsible for event planning logistics, implementing the annual communications plan and ensuring the integrity of the CRM. Additionally, this position provides some administrative support to the office, Executive Director, and Board.

• Manages event registration and event planning logistics (2 events per year)
• Implements annual communications plan
• Creates and sends regular email and social media communications for the organization
• Project manager for key organizational communication pieces such as the Annual Report
• Updates content of the website with assistance from vendor as needed
• Ensures messaging and communication activities are in alignment with Indy Go
• Manages tracking and fulfillment of donor benefits
• Assists in creation of donor appeals, emails and letters

• Responsible for the data integrity of the CRM (currently Raiser’s Edge but transitioning to Bloomerang)
• Extracts mailing lists, donor lists and reports from the CRM
• Conducts daily entry of all gifts and pledges into CRM
• Prepares acknowledgement letters and pledge reminders
• Support the Executive Director by scheduling meetings and other administrative tasks as needed
• Support the Board through scheduling meetings and preparing space for the meetings
• Monitor organization’s voice mail and general email inbox

To perform this job successfully, an individual must have the following education and/or experience.

• Experience with Raiser’s Edge or Bloomerang CRM is strongly preferred.
• At least 3 years of experience working in a non-profit organization and/or office environment.
• A high school diploma or any combination of education and experience that would provide an equivalent background.

• Proficiency with Microsoft Office including the ability to perform a mail merge.
• Ability to operate office equipment, including computers, copiers, and phones.
• Ability to accurately communicate information and ideas so others understand.
• Ability to travel locally as needed. Mileage will be reimbursed if using own vehicle or free transportation will be provided using Indy Go public transit.
• Ability to understand and follow directions and adhere to office protocols and procedures, with close attention to detail.
• Above average decision making and problem-solving abilities.
• Average mathematical abilities (addition, subtraction, multiplication, division and percentages)
• Ability to recognize sensitive issues and maintain confidentiality.
• Ability to prioritize, organize and manage tasks and time efficiently.
• Ability to work independently with minimal supervision.

• Annual Salary Range: $62,000-$72,000
• Benefits, including:
  • Hybrid schedule with 2 days in office
  • Paid Time Off (150 hrs/yr) and 12 Paid Holidays
  • 401(k) Retirement Plan with company match
  • Health Insurance:
    Medical, Dental & Vision
  • Short-Term Disability, Long-Term Disability & Life Insurance
  • Access to a Wellness Clinic and Employee Assistance Program

Indy Go Foundation is a 501c3 nonprofit organization with the mission to connect people to their lives through accessible, equitable and inclusive public transportation solutions. Our three employees are employed by Indy Go Foundation with access to health benefits through Indy Go.

Our office is open 8am to 5pm with our core work hours being 9am to 2pm. While there is flexibility with hours worked, employees are expected to be in the office at least 2 days a week and available during the core work hours daily. Indy Go Foundation’s office is located in Broadripple and this position includes occasional travel to other Indy Go offices.