Administrative Assistant

• Flexible schedule
• Opportunity for advancement
• Training & development

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

The Administrative Assistant is the first point of contact for potential clients in need of services. This front office professional will support potential clients navigation through the registration process, serving a critical role in helping human beings access quality mental health care and other community resources.

This position requires a professional who is driven, intelligent, friendly, and able to multi-task. This individual must be empathic, energetic and passionate about linking people to support services.

Hope Haven is seeking a dedicated professional, willing to commit to teamwork, eager to assist others, with a passion for quality client care and an Above-and-Beyond Work Ethic.

• Answering phones with a caring, compassionate, and excellent phone etiquette.
• Receive potential clients for psychotherapy and testing registration.
• Schedule appointments and maintain office calendars
• Organize meetings and take accurate minutes
• Write emails, memos, and letters and distribute them appropriately
• Maintain an organized filing system
• Maintain relevant office procedures
• Ensure accurate and timely completion of the registration process.
• Follow up with referrals and maintain referral and clients’ database.
• Develop, Review and Maintain Spreadsheet and Data entry.
• Data Collection.
• Able to function professionally, within a team.
• 3rd Party Insurance Payer and clients Correspondence.
• Basic Clerical Duties, File Maintenance, and Organizational Tasks.
• Carry out other client service and clerical/administrative duties as assigned
• Work independently.
• Possessing strong interpersonal skills.
• Maintain a tidy work area and general common area of the office.

• US work authorization (Required)
• Bachelors Degree, 4 years of Relevant Training or An Associate’s degree in office administration
• Proficient in Microsoft Office:
  Excel, Word, and PowerPoint (Required)
• High school diploma/GED required
• Previous experience as an Administrative Assistant or similar position
• Familiarity with standard office equipment such as printers, fax machines, multiline phones, etc.
• Excellent computer skills and knowledge
• Highly organized with excellent time management skills and the ability to prioritize projects
• Experience working in a Healthcare Office Setting (Preferred)
• Microsoft Certification (Preferred)
• Case Management Experience is a plus
• Medical Assistant Experience/Education is a plus