Cash Application Specialist

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2 days ago Requisition

• Record information about the financial status of customers and the status of collection efforts.
• Locate and notify customers of delinquent accounts by email, phone, etc. to solicit payments.
• Locate and monitor overdue accounts, using computers and a variety of systems.
• Arrange for debt repayment or establish repayment schedules.
• Advise customers of necessary actions and strategies for debt repayment.
• Answer customer questions regarding accounts and billing information.
• Answer phones and make calls.
• Receive payments and past amounts paid to customer accounts.
• Perform various administrative functions for assigned accounts.
• Sort and file correspondence and perform miscellaneous clerical duties.
• Maintain AR KPI metric reporting monthly.
• Backup for title admin and truck and trailer license plating.

• Strong skill base and comfort with technology including Microsoft Office and Google Suites.
• Excellent verbal and written communication skills.
• Conflict resolution skills with a positive attitude.

• High School Diploma or equivalent required.
• Previous office experience preferred.
• Previous accounting/billing experience preferred.