Commercial Key Account Manager - Manufacturing

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an ever changing world - and make smart choices to safeguard our business communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit

Job Description

Join Amcor as a Key Account Manager focused on driving growth in our Contract Manufacturing segment. In this role, you'll lead strategic business development initiatives, identify and secure new accounts, and translate market insights into actionable plans. You'll build strong relationships with industry influencers and decision-makers while collaborating cross-functionally to ensure seamless onboarding and commercialization of new opportunities. If you're passionate about delivering revenue growth, shaping market strategies, and creating value for customers, we'd love to hear from you.

Business Development Strategy

• Develop a strategic approach to create engagement and win new business
• Develop business plans including, but not limited to financial analysis, competitive analysis and value proposition

Drive for results

• Deliver revenue growth and generate profit from direct penetration of new accounts
• Prospect for new customers and drive new business opportunities aligned with Amcor portfolio

Market research

• Translate research conclusions into actionable business concepts and plans for broader review and discussion
• Understand market trends, drivers & dynamics - work to promote new products and gain exposure within target markets
• Collaborate closely with Marketing (e.g. Lead Generation)
• Serve as subject matter expert assisting the Marketing Team for market sizing, market trends and dynamics, and competitive analysis

Relationship Management

• Build a strong external network consisting of key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations, and senior decision makers at targeted accounts
• Manage strategic customer relationships and effectively negotiate business deals
• Seek out the appropriate contact within the new business opportunity and generate leads, cold calling prospective customers where necessary
• Foster and develop initial business relationships with new customers / prospects' key contacts
• Manage cross-functional relationships to create business development strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)

Cross functional

• Collaborate with cross-functional teams on the development and implementation of defined strategy (technology, product management, commercial) for the market and targeted segments
• Foresee the implementation of NBO and effective onboarding until the Purchase Order is industrialized and invoiced
• Partner with Account Managers to hand off new customer accounts and transition them to the stable accounts (e.g. account handover is deliberately processed in order to guarantee a smooth account continuity)
• Maintain effective relationships with customer service, pricing, marketing, R&D, graphics, demand planning, talent recruiting team and sales

Challenges & Complexities

• Ability to work independently with minimum of supervision, e.g. identifying contacts, managing cold calls
• Ability to juggle…