GleanersGo Volunteer Leader

Recruiter and Retention Specialist for Gleaners Food Bank - Volunteer Lead

We are hiring volunteers to support the Gleaners2

Go Program. Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network.

The Gleaners2

Go Volunteer Leader is responsible for orchestrating the fulfillment of direct custom orders through the Gleaners2

Go Program and leading volunteer groups. The volunteer leader will meet operational and customer service objectives while ensuring compliance with safety, security, regulatory, and compliance policies.

• Company paid vision, long‑term disability, $50,000 life AD&DD
• Paid Life and Long-Term Disability Insurance
• Maternal, parental & caregiver leave
• On-site Gym
• Wellness programs
• 403(b) Plan with up to 4% match
• Monthly attendance bonus
• Earn up to 10% incentive pay
• Apparel allowance

• Work hands‑on leading volunteers with order fulfillment to make G2G orders ready for distribution. Orders may include dry, refrigerated, and frozen product. Groups of volunteers range from 2‑30 people.
• Responsible for setting up, leading, and tearing down volunteer projects.
• Use warehouse inventory management system and forklift to replenish and move product.
• Assist with daily and weekly inventory counts.
• Follow established picking procedures to obtain product for builds from Gleaners inventory.
• Be the first line of troubleshooting for volunteer issues during builds.
• Create labels for orders with names, locations and times. Wrap and prepare pallets for shipment.
• Communicate to transportation how many boxes/orders need to go to each site and time.
• Work with Volunteer team to plan for volunteer needs and create volunteer training to support.
• Work with Supervisor to create new processes for increasing order fulfillment and streamline productivity.
• Ability to organize and process manage expanded inventory options for neighbors. This is basically referring to future goals of increasing the amount of options/choice for neighbors. So, the number of items will eventually increase.
• Implement new technology created for fulfillment, understand and deploy for more accurate and efficient work activity.
• Log and communicate volunteer feedback to inform future software development.
• Work safely and operate PIT equipment according to Gleaners and OSHA guidelines.
• Ensure compliance and adherence to all food safety guidelines according to GFB, Feeding America, AIB, USDA, ISDH and any other applicable processes or regulations for safe and sanitary production and storage of all products.
• Active participation in staff, departmental, board or board committee meetings as requested.
• All other duties as assigned.

• High School diploma/GED or equivalent experience
• 1‑2 years of administrative/order entry and customer service experience preferred.
• Grocery retail experience preferred.

• Knowledgeable in Microsoft Excel, Word, and Outlook
• Ability to train and lead a group of individuals
• Strong organizational, interpersonal, and relationship management skills
• Ability to perform basic math functions, to count accurately and maintain accurate records.
• Strong problem‑solving skills.
• Distinguish between case and pallet counts versus pallet weights as required, understand pallet numbers, inventory lots, and warehouse locations.
• ERP (Warehouse/Inventory Management System)
• Forklift certification (or ability to be certified)
• Detail oriented.
• Ability to work with people of diverse backgrounds.
• A commitment to full and visible participation as a hunger relief leader in the community.
• Experience with manual and electronic warehouse documentation tools including barcode hardware.
• Strong analytical thinking, problem‑solving skills, and ability to think creatively.
• Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider

Please go to our career site for the full job description aners.org/hiring/ (full position attached as a PDF).

Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.