More jobs:
Guest Service Agent
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2025-12-31
Listing for:
Peachtree Group
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Guest Service Agent – 3 PM to 11 PM shift, 5 nights a week – Hampton Inn Indianapolis Downtown, Peachtree Group.
Job Summary At Hampton Inn Indianapolis Downtown, guests receive a home‑away‑from‑home experience. You’ll handle check‑in/check‑out, payment processing, billing adjustments, reservation assistance, and other front‑desk duties with professionalism and friendliness.
Responsibilities- Process guest check‑ins and check‑outs.
- Secure payment and verify/adjust billing.
- Assist guests with reservations and requests.
- Anticipate guest needs, exceed expectations, and implement creative solutions.
- FREE downtown parking
- Competitive wages ($18–$21 per hour)
- Medical, dental, vision, life, disability insurance
- 401(k) retirement match
- Paid Holidays, Paid Time Off, Employee Assistance Program
- 2+ years of customer service experience.
- 1+ year of hotel guest services experience.
- Thought provoking – capable of making others think deeply on a subject.
- Team player – works well as part of a group.
- Enthusiastic – shows intense and eager enjoyment and interest.
- Detail oriented – capable of carrying out a given task with all details necessary.
- Motivation:
Work‑life balance, self‑starter, growth opportunities, goal completion, ability to make an impact.
Mid‑Senior level
Employment typeFull‑time
Job functionOther
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