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Senior Healthcare SaaS Success Lead
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-01-01
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading information services company is seeking a Senior Customer Success Specialist to drive customer retention initiatives and oversee advanced customer interactions. This hybrid role requires a Bachelor’s degree and at least 3 years of experience in SaaS-based customer success. You will manage escalated inquiries, analyze performance metrics, and contribute to team objectives while promoting product utilization. Proven communication and technical troubleshooting skills are essential for success in this dynamic environment.
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Position Requirements
10+ Years
work experience
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