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AI SMB Customer Success Manager

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Podium
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: AI SMB Customer Success Manager | Travel 20%
Location: Indianapolis

Podium is seeking a Regional Customer Success Manager (SMB) to own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn.

You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals.

We have an opening for a AI SMB Customer Success Manager | Travel 20% in United States within Management & Operations, Sales.

This is a strong position to take on the AI SMB Customer Success Manager | Travel 20% role at Podium.

As a AI SMB Customer Success Manager | Travel 20%, you will play an important part at Podium in United States.

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