Customer Care Specialist: First-Call Resolution Expert
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Management, HelpDesk/Support
Vitality Group Inc. seeks a Customer Care Specialist to deliver excellent service by processing and directing submissions verbally and over the phone in a timely, accurate manner.
The role focuses on inbound member calls, first-call resolution, and educating customers about the Vitality program and navigation. Expected to manage multiple priorities, communicate clearly, and respond to inquiries efficiently.
Step into the Customer Care Specialist:
First-Call Resolution Expert role at Vitality Group Inc. in Indianapolis, IN, United States and grow with us.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Indianapolis, IN, United States.
This opportunity is part of our work in Bio & Pharmacology & Health, Sales.
The advertised compensation is 22.000 - 26.000.
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