Order Entry Job Bristol Indiana USA,Customer Service/HelpDesk

Location: Bristol

Overview

Who We Are:

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation and premium products to all of our customers.

Why We are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members' unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What

You will Get:

A unique, inclusive and supportive company culture.

Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!

Fair and competitive compensation.

Career development and mentoring and opportunities to grow.

Holiday, personal and vacation days.

Summary/Objective:

This position is primarily responsible for entering purchase orders from customers and verifying accuracy through the verify queue.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Monitoring customer orders via business system

Ability to learn general knowledge of multiple product lines.

Performs all other responsibilities as may be assigned by management.

Demonstrates ability to give excellent customer service, internally or externally

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Auditing POs received from customers against our business system

Monitoring and Entering POs received from customers and/or our business system

Pulling and completing Reports when necessary

Pulling prints and BOMs for pricing or coordinate with internal pricing team to learn price

Ability to learn general product line knowledge

Working Conditions:

Primarily working indoors, office environment.
May sit for several hours at a time.
Prolonged exposure to computer screens.
Repetitive use of hands to operate computers, printers, and copiers.

Qualifications:

High school diploma or equivalent

Ability to work and make decisions independently and in groups.

Ability to comprehend and follow verbal and written instructions.

Demonstrates high sense of urgency

Possess follow-up and follow through skills -- must be tenacious and persistent

Detail oriented and demonstrated ability to work well in a fast-paced environment.

Strong verbal and written communication skills combined with PC literacy (Microsoft Office applications) and problem-solving skills.

Competencies:

Must be able to work as a part of a team to achieve the company's overall goals;

Must demonstrate clear verbal and written communication skills;

Must be organized;

Must be able to meet goals and time deadlines for company projects;

Must be able to work with minimum supervision and retain information.

Must be able to operate appropriate office equipment including copiers, personal computers, etc.;

Must possess successful problem-solving skills;

Must be able to exhibit tact and diplomacy and maintain professional relationships with supervisors, fellow employees, customers, etc.

Must be able to work under physically and mentally stressful situations;

Must be able to prioritize and easily adapt to changes through the day;

Must be familiar with and comfortable working in basic PC office programs (Word, Excel, Outlook, etc.)

Supervisory Responsibility:

This role does not have any supervisory responsibility upon hiring.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member is regularly required to talk and hear. Specific vision abilities required by this job include close sitting at a desk, vision, distance vision, color vision,…