Residence Life Coordinator

Job Description

The Residence Life Coordinator (RLC) is a professional member of the Office of Residence Life and is responsible for the overall administration of their assigned residential areas, student staff, and community development. The RLC will also be assigned a functional area and departmental responsibilities to enhance student engagement and fulfill the mission of the Division of Student Affairs.

This position is a full‑time 12‑month position with a live‑on requirement that includes a partially furnished apartment and a meal plan – with the expectation of using University Dining options to promote community development for staff and students and, when necessary, assist with policy enforcement.

• Experience working with undergraduate and graduate student groups.
• Supervisory experience or previous experience working in university settings.
• Skilled in excellent professional interpersonal, verbal, and written communication skills, including the ability to work effectively with all individuals.

• Previous experience living or working in residence life or student leadership roles (1‑3 years).
• Organizing multi‑step or long‑term projects (e.g., Student Staff Training, Student Staff Recruitment).

• Bachelor’s degree from an accredited institution required.
• Master’s degree in Higher Education Administration, Student Affairs, Counseling, Education, or related field is preferred.

• Supervision of undergraduate or graduate paraprofessional student staff, such as Resident Assistants, Apartment Community Assistants, desk workers, and other assigned staff.

• Provide direct supervision to Resident Assistants (RAs) or Apartment Community Assistants (ACAs).
• Participate in the recruitment, selection, training, development, and evaluation of undergraduate and graduate student staff.
• Maintain weekly staff meetings and recurring biweekly individual meetings for ongoing development.
• Set clear performance expectations and hold staff accountable to departmental and university processes, procedures, and policies.
• Provide indirect supervision to additional student staff members or desk assistants working in assigned communities.
• Promote a positive team environment by identifying, addressing, and resolving problems within the team.

• Facilitate the implementation of the Residence Life Engagement Model within assigned areas to develop a sense of belonging within the residential communities.
• Oversee Living Learning Communities (LLCs) within assigned areas, and partner with faculty liaisons to promote student learning and development.
• Maintain a consistent level of visibility and interact with students on a regular basis.
• Support students by addressing their needs and concerns to overcome challenges and achieve success.
• Connect students with campus resources to promote personal, academic, and social growth.
• Collaborate with campus partners on initiatives to create safety nets for students’ well‑being.

• Maintain accurate administrative records: building occupancy, key inventories, student conduct management, budget accounts, and other housing‑related processes.
• Oversee desk operations and staff scheduling.
• Monitor, maintain, and approve payroll for assigned staff members.
• Collaborate with University Facilities, Housekeeping, or Apartment Management to ensure communities are well‑maintained.
• Assist in move‑in, break housing, and move‑out processes each semester.
• Utilize departmental databases and online systems for management of day‑to‑day operations, including but not limited to Housing.
  
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• Share, communicate, and enforce all residence hall, apartment, and student conduct policies.
• Serve as a hearing officer and adjudicator of assigned university conduct cases.
• Serve in an on‑call rotation with other Professional Staff as the primary contact person to assist in emergency or crisis situations.
• On‑call responsibilities are for the entire residential campus. (Includes university break periods and holidays)
• Sit on Title IX or…