Part-Time Student Service & Digital Resource Librarian

Part-Time Student Service & Digital Resource Librarian

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Job Title: Student Service & Digital Resource Librarian

Location: Indianapolis

Job Type: Part-time

Pay Range: $18.00/Hour

Reports To: Director of Library & Tutoring Services

We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

• Empathy:
  We stand with our students, partners, and communities.
• Integrity:
  We treat all with dignity and respect.
• Accountability:
  We deliver on our commitments.
• Agility:
  We innovate, iterate, and transform.
• Connectivity:
  We connect with partners to strengthen communities and ensure student success for all.

We are seeking a highly skilled Student Service & Digital Resource Librarian to join our team. In this role, you will leverage your professional skills to support the Ivy Tech Indianapolis Library by providing one‑on‑one research and technology assistance, facilitating library instruction, creating and maintaining accurate catalog records, and coordinating maintenance of the library’s website. The ideal candidate will have a proven track record of modeling library research processes, championing customer service experiences across multiple modalities, cataloging library resources, and a passion for delivering outstanding results in a dynamic environment.

This position will also serve as a liaison between the library and several designated academic departments.

• Use established Library protocols to provide timely responses to Ask a Librarian email inquiries and assist with monitoring the department’s shared email inbox.
• Facilitate one‑on‑one reference assistance virtually and in‑person.
• Assist all students with technology needs, including computer and internet literacy basics and troubleshooting questions related to students’ learning management system, joining Zoom sessions, using Microsoft or Google applications, printing, etc.
• Assist with processing ILL requests.
• Original catalog materials in all formats including AACRII, RDA, and MARC codes to maintain relevant standards within the ILS system. Collaborate with library team to identify and correct inconsistent catalog records.
• Coordinate maintenance of the library’s website, including updates to Lib Guides, upcoming events, and other content as needed.
• Collaborate with faculty and other library liaisons to develop, maintain, and weed print and digital collections that meet the curricular needs of students and faculty.
• Collaborate with faculty to develop a broad range of teaching and learning tools to meet curricular needs, including but not limited to web‑based tutorials, instructional videos, and subject‑specific research guides using Lib Guides.
• Assist team in facilitating library instruction and planning relevant programming within the Library, as needed.
• Apply advanced problem‑solving skills to prioritize exceptional customer service, troubleshoot, and resolve student questions and inquiries.
• Collaborate effectively with cross‑functional teams—incl. faculty—utilizing transparent and empathetic communication to help elevate departmental services and contribute to team initiatives.
• Assist departmental leadership with marketing and outreach, including conducting class visits, tabling events, and leading relevant workshops for students.
• Maintain an understanding of library and pedagogical trends and apply relevant skills in support of student success.

A MLS or MLIS degree is required. Additionally, we need candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of providing strong customer service through reference and technology support, as well as cataloging experience, will be prioritized.

• Technical
  
  Skills:
  
  Proficiency in original and copy cataloging practices, with experience creating/maintaining accurate bibliographic records. Proficiency…