Library Access Service Specialist

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2 days ago Requisition

Title of Position:Access Services Specialist

Department:Library

Reports to Supervisor:Director of Library Services

FLSA:Hourly/Non-Exempt

Typical Schedule:Part-time
- Saturday 9 am to 12 pm

Holy Cross College’s Mission:The Mission of Holy Cross College is to educate and form global citizens with the competence to see and the courage to act. Holy Cross is a Catholic college that advances the apostolic mission of the Brothers of Holy Cross. Our practical, experiential, liberal arts curriculum applies timeless truths to contemporary life and leads people to wholeness in the image of Christ.

Our hiring practices reflect this missional commitment to being a Christ-centered institution.

Reporting to the Director of Library Services, the Access Services Specialist provides front-line, circulation desk coverage during assigned hours. The position supports students, faculty, staff, and other library usersand contributes to the orderly operation of McKenna Library and access to its services and resources.

• Serve students, faculty, staff, and other library users across multiple interconnected library systems, including inventory and circulation functions in Folio, interlibrary loan in Tipasa, delivery services through Info Express, and library discovery through FiNDit. Support literature and source needs at the service desk.
• Maintain the reserve shelf and ensure reserve materials are available according to faculty course needs and assignments. Complete check-ins, check-outs, renewals, and holds.
• Maintain orderly shelves and library collections.
• Participate in cross-training and stay current with library procedures, systems, and services.
• Support continuity across shifts by communicating relevant service, system, and workflow information to the staff member covering the next shift.
• Maintain library website content and updates, as assigned.
• Serve as the designated adult staff member responsible for Library operations during assigned hours when the Director and Circulation Services Lead are not present.
• Perform other duties related to library operations assigned by the Director.

• Experience in library services, including circulation or related functions, preferred.
• Familiarity with scholarly information sources and commonly used citation styles to support undergraduate students at the service desk, preferred.
• Ability to provide courteous, tactful, and nonjudgmental service with strong communication skills.
• Ability to learn and adapt to library systems, databases, and technology.
• Ability to exercise independent judgment, work independently, and stay organized.