Training Coordinator

We're seeking a collaborative, organized Training Coordinator to connect neighbors with meaningful workforce training and career advancement opportunities. In this role, you'll build relationships with training providers and employers, coordinate accessible pathways to industry-recognized credentials, lead career readiness workshops, and support participants from enrollment through completion. Your work will help neighbors overcome barriers and move toward lasting economic mobility.

• Build and maintain relationships with training providers, educational institutions, employers, and credentialing organizations to expand workforce training opportunities.
• Research and evaluate training programs for quality, cost, accessibility, employer demand, and relevance to neighbors' career goals.
• Coordinate registration, schedules, facilities, materials, technology, and other logistics for partner-led training and credentialing programs.
• Develop and facilitate career readiness workshops covering topics such as resumes, interviewing, workplace communication, teamwork, customer service, and career planning.
• Facilitate customer service training and help identify appropriate industry-recognized credential options.
• Co-facilitate the Just Getting Ahead in a Just Getting By World curriculum and support participant engagement and action planning.
• Monitor attendance and progress, follow up with participants, and work with coaches and program staff to address barriers to training completion.
• Maintain accurate participant, partner, enrollment, credential, and outcome records in organizational systems.
• Prepare reports and use participant feedback and program data to improve training effectiveness and outcomes.
• Develop and maintain an annual training calendar, coordinating workshops, examinations, partner commitments, and occasional evening or weekend sessions.

• Associate or bachelor's degree in workforce development, education, human services, business administration, or a related field; equivalent relevant experience may be considered.
• Experience coordinating training programs, facilitating workshops, managing community partnerships, or supporting workforce development initiatives.
• Experience working with individuals facing employment, financial, educational, or other socioeconomic barriers.
• Familiarity with career readiness programs, industry-recognized credentials, and employer workforce needs.
• Experience with data entry, participant tracking, reporting, and program documentation.
• Proficiency in Microsoft Office or Google Workspace and ability to learn new databases.
• Strong organization, communication, relationship-building, problem-solving, and time-management skills.
• Commitment to neighbor-centered, strengths-based engagement and equitable access to career advancement.
• Ability to support occasional evening and weekend training activities.

• Experience facilitating or co-facilitating group-based financial empowerment, economic mobility, or personal development curricula.

JBNC offers a competitive and supportive benefits package for eligible full-time employees, including:

• Medical, dental, and vision insurance
• Telehealth and mental health services
• 401(k) with employer match
• Paid time off and holidays, including a full week off at year-end
• Professional development and growth opportunities
• Discounted Fitness Zone membership and employee engagement initiatives

Employment is contingent upon successful completion of a background check, in accordance with applicable laws.

John H. Boner Neighborhood Centers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color,religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status