Process Design Manager

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets.

Logistics and Supply Chain are at the heart of SHEIN business. We ship and deliver tens of millions of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises.

Industrial Engineering team is a group of operational leaders driving process and operational system optimization, layout design, automation, and continuous improvement for the US Fulfillment Network.

About The Role

The Industrial Engineering team is essential to establishing best-in-class network performance across all process paths, accelerating the implementation of technological advancements, and strengthening the technical acumen and process knowledge of the operational leaders across the FC network.

Key Responsibilities:

• Analyze and map existing fulfillment processes to identify inefficiencies and opportunities for standardization.
• Develop and implement process optimization strategies leveraging lean methodologies to drive efficiency gains.
• Collaborate with cross-functional teams to design and integrate new processes or technologies that enhance productivity and cost savings.
• Establish Key Performance Indicators (KPIs) and metrics to measure process performance, throughput rates, quality, and cost.
• Conduct root cause analysis on process failures and quality issues to determine corrective and preventive actions.
• Drive continuous improvement efforts through regular kaizen events and process audits.
• Provide training to operations staff on new processes and lean process improvement techniques.
• Track and report on cost savings, efficiency gains, and other process improvement metrics.

Skills &

Qualifications:

• Bachelor's degree or above, preferably in Industrial Engineering, Operations Management, or related field.
• 8+ years of process engineering experience within an e-commerce fulfillment/distribution environment.
• Strong expertise in lean manufacturing principles, kaizen events, and process mapping.
• Project management skills with the ability to lead cross-functional initiatives.
• Experience with process simulation/modeling and statistical analysis tools.
• Knowledge of warehouse management systems (WMS) and material handling automation
• Excellent communication and training abilities.
• Data-driven with strong analytical and problem-solving skills.
• Certifications in Lean Six Sigma, PMI, or related disciplines are a strong plus.

SHEIN is an equal opportunity employer committed to a diverse workplace environment.