Library Assistant II; Part-time
Listed on 2026-10-11
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Entertainment & Gaming
Customer Service Rep
Location: Indianapolis
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Library Assistant II (Part-time)Regular Part-Time 2018 - Spades Park Branch, Indianapolis, IN, US
Position Details
Title: Library Assistant II
Location: Spades Park Branch
Hours: Part-time (20 hours / week)
Schedule: May vary, but will include day, evening, and weekend hours; including mandatory occasional Sundays
Starting Hourly Rate:$18.00
FLSA Status:Non-Exempt
Submission at 11:59 pm.
A successful candidate will…
- Checks-out and renews materials to patrons. Assists patrons with questions regarding library policies, procedures and services, analyzing and making decisions regarding patron problems, using good and appropriate judgment.
- Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests. Provides preliminary quick or ready reference assistance and refers in-depth research to Librarians on duty. Helps with summer reading desk.
- Assists in collection management activities including general maintenance, sorting/shelving materials, weeding, reading shelves and moving materials as needed.
- Evaluates items for circulation and fixes/deletes/sends items to proper department for thorough investigation. Sends damage letter to patrons and contacts patrons for missing/mismatched items.
- Processes all outgoing and incoming materials in a timely manner. Checks items for damage and fixes/cleans material if possible. Processes and shelves holds. Checks items for RFID tags.
- Assists patrons with library card applications.
- Records and reports stats related to study room use; assists patrons with scheduling, reserving, and opening study rooms.
- Learns and stays current on changing software including e-resources.
- Prepares cash drawer and identifies reasons for overages and shortages. Prepares and delivers the bank deposit.
- Accepts payments for overdue, lost and damaged materials, along with faxing, printing, copying services. Sets up payment plans as needed.
- Instructs patrons and assists with computers, faxing, printing, copying and scanning.
- Answers telephone inquiries.
- Able to multitask while assisting patrons in a fast-moving atmosphere.
- Able to work the normally scheduled work time for this position.
- Able to cope with daily job-related stress and challenges.
We offer our employees a robust compensation package! Our comprehensive benefits include: 100% company-paid long term disability, low rates on group life coverage, a Library paid pension plan, 11 paid holidays each year, and generous amounts of PTO. Part-Time employees qualify for dental insurance, vision insurance.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.
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