Commercial Administrator

Commercial Administrator – First Merchants Corporation

First Merchants Bank is seeking a Commercial Administrator to join our team! This position will provide administrative support to the commercial banking team by processing commercial loan requests. It will be responsible for providing high‑quality customer service to commercial banking clients by accurately and efficiently resolving customer requests while mitigating risk by following proper procedures. The role will also serve as a partner to the commercial banking team, proactively addressing portfolio management needs and ensuring all regulatory and compliance requirements are satisfied.

• Support the customer lending request process by providing administrative support to the commercial team.
  • Prepare credit requests ensuring complete file per policy and regulatory requirements.
  • Define collateral and other request details for documentation; engage third parties as needed.
  • Interact with approved attorneys for externally prepared transactions.
  • Prepare deals for closing and ensure all due diligence and conditions to close are met.
  • Disburse loan funds and process fees according to executed loan documents.
  • Complete final steps of loan origination to prepare loans for boarding.
  • Process withdrawn or declined deals in a timely manner.
• Provide high‑quality customer service to commercial banking customers.
  • Respond to customer requests in accordance with bank policy, regulations and procedures in a timely and accurate manner.
  • Resolve customer inquiries and problems within scope of authority while proactively using partners to meet customer needs.
  • Process customer transaction requests.
• Serve as partner to the commercial banking team by proactively addressing portfolio management needs to mitigate risk.
  • Partner with the team to recognize financial, loan and collateral exceptions by clearing items or documenting attempts and issues with collecting items.
  • Ensure delinquent and maturing loans are resolved in a timely manner.
  • Ensure timely resolution of third‑party insurance issues to avoid bank's forced placed insurance.
  • Assist with completion of lien perfections and collateral releases.
  • Conduct regularly scheduled check‑ins with the commercial banking team.
  • Use reporting tools for accurate reporting progress.
• Ensure all regulatory and compliance monitoring is satisfied.
  • Address all regulatory and compliance dashboards (e.g., Regulation B, ARMCP, HMDA).
  • Ensure all loan files comply with applicable regulations (e.g., Know Your Customer, OFAC, CIP, Beneficial Ownership, Flood, Regulation U, Regulation O).
  • Maintain up‑to‑date knowledge of policies, procedures, regulations and compliance.

• High school diploma or equivalent (GED).
• Minimum one year of related experience.
• Demonstrated experience with Microsoft Office (Word, Excel, Outlook).

• Experience with Microsoft Teams.

• Base pay PLUS bonuses.
• Medical, dental and vision insurance.
• 401(k).
• Health savings and flexible spending accounts.
• Vacation/Sick time.
• Paid holidays.
• Paid parental leave.
• Tuition reimbursement.
• Additional benefits.

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision: To enhance the financial wellness of the diverse communities we serve.

Our Mission: To be the most responsive, knowledgeable, and high‑performing financial organization for our clients, teammates, and shareholders.

Our Team: “We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.”

Apply today to begin your career with us!