Revenue Tax Specialist

About the Indiana Department of Revenue (DOR):

The Indiana Department of Revenue has served Indiana, its population, and the business community since 1947. Our more than 700 dedicated team members administer over 65 different tax types and annually process nearly $30 billion of tax revenue. We are a Top Workplace employer.

The Revenue Tax Specialist examines, reviews, assesses, and collects various State taxes. You will apply laws, rules, and regulations to difficult and complex tax compliance determinations. You will determine the eligibility for tax benefit programs, credits, and deductions, reviewing and evaluating the accuracy of assessments and adjustments made by other staff.

This position is located at the Indiana Government Center in Indianapolis, Indiana.

This position starts at an annual salary of $47,320 with the opportunity for adjustment based on relevant experience and skill sets of the applicant. The Department utilizes three auditor-level classifications based on acquired competencies and demonstrated skill sets. Salary for this position may be commensurate with education and job experience.

• Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within agency, other state agencies.
• Review accounts and properly apply payments to taxpayer accounts as needed.
• Conduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR’s software and database applications for unpaid/unfiled tax liabilities.
• Review and close files paid in full, dismissed, or discharged.
• Create billings/liabilities in DOR’s software and database applications according to court orders. abates penalties and interest accordingly.
• Assist with evidence collection process in Investigations cases, including preparation of documents to establish continuity of custody for items of evidence to ensure that judicial requirements are met.
• Complete disclosure requests for confidential taxpayer information by performing a thorough review of the request and analyzing the Department’s records.

• Audit Desk & TRIU:
  Work as part of the Department’s Taxpayer Risk Investigations Unit to deter, detect and prevent tax fraud. Perform variety of duties related to the detection and prevention of identity theft/tax fraud. Research and analyze potentially fraudulent tax returns from a variety of sources concerning a variety of tax types.
• Bankruptcy:
  Provide technical assistance, knowledge, and research of information to ensure compliance with the Federal Bankruptcy Code and state laws and procedures, maximizing the State’s portion of distributions to mitigate collection losses, efficient and effective protects the interest of the Department within the bankruptcy proceedings, and addresses taxpayer’s bankruptcy related issues.
• Audit Support:
  Assist auditors in preparation of audit work papers, research, and computer system support to ensure customer accounts are correct and accurate.
• Customer Service
  • Taxpayer Advocate:
    Specialist in the Advocacy Office providing research and critical responses to disclosure requests and advocate cases that include hardship, offer in compromise, and highly technical and sensitive tax issues for all tax types. Perform a variety of auditing, control, and public assistance duties relative to the preparation, payment and collection of various state taxes.
  • Tax Practitioner Team:
    Specialist in Customer Service assisting on highly sensitive situations to our Tax Practitioner customers on client tax issues, researching and resolving complex tax issues that can include multiple tax types, accounts and responsible office/share holder on matters that may include any tax type administered by DOR.
  • Team Lead:
    In assigned area, completing duties assigned that include performing extensive research and providing critical responses to the CSRs interacting with customers, de-escalating customer situations, providing training, feedback and one-on-one coaching to their team.
  • District Office Assistant Supervisor: A Team Lead to the team assigned at…