Revenue Tax Analyst

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

The Indiana Department of Revenue has served Indiana, its population, and the business community since 1947. Our more than 700 dedicated team members administer over 65 different tax types and annually process nearly $30 billion of tax revenue. We are a Top Workplace employer.

The Revenue Tax Analyst is a member of the Service Resolutions Team. The Tax Analyst uses considerable judgment in the selection, interpretation, and application of numerous laws, rules, regulations, and procedures in connection with individual and unique tax cases and situations. The Analyst is crucial for handling administrative tasks and providing phone support to internal and external customers.

If you have a passion for customer service, excel in a fast-paced environment, and can manage multiple duties simultaneously, Service Resolutions could be an ideal match for you.

This position is located at the Indiana Government Center in Indianapolis, Indiana.

This position traditionally starts at an annual salary of $42,900 but may be commensurate with education and experience.

Use our Compensation Calculator to view the total compensation package.

Responsibilities include:

• Prepare, conduct,and evaluatetraining courses for individual and sales tax and with procedural issues.
• Correspondwith taxpayers by telephone, in writing, or in person for providing technical tax information, tax law interpretation and procedural information in order to ensure compliance with state and federal laws.
• Provide assistance to taxpayers in person, by phone, or mail by advising, instructing, and furnishing information with respect to taxes collected by the Indiana Department of Revenue (DOR) (sales, withholding, income, county innkeepers, food and beverage, motor corporations, motor fuel and special taxes).
• Auditvarious Department of Revenue tax returns and contacts taxpayers.
• Computeand issuerefunds or delinquency notices.
• Comparestate and federal tax returns to ensure accuracy of state return.
• Computeand assesspenalty and interest paid on delinquent taxes.
• Establishpayment plans for a taxpayer or business.
• Assistlower-level Tax Analysts regarding policy interpretation and procedures.
• Assistsupervisor with workload distribution and short-term planning.
• Interpret and applystate and federal tax laws, rules, and regulations in identifying and resolving technical tax problems.
• Collectdata or information necessary for the conduct of a public hearing or trial.
• Preparestatistical reports regarding production and output and backlogs.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

You must meet the following requirement to be considered for employment:

• Extensive knowledge of state and federal tax laws, rules and regulations applying to each of the several types of taxes.
• Extensive knowledge of the procedures for properly preparing various tax return forms.
• Considerable knowledge of federal and state laws and legal procedures pertinent to estates and trusts;
• Ability to interpret and apply tax laws and regulations to individual situations.
• Broad knowledge of accounting and bookkeeping;
• Working knowledge of data processing procedures.
• Working knowledge of computers, both technical and word processing.
• Ability to discuss and settle tax problems using various legal resources.
• Effectively communicate, both orally and in writing.
• Ability to apply and understand ethics and confidentiality laws.
• Able to perform essential functions with or without reasonable…