Deposit Operations Specialist

Community State Bank is seeking a Full Time Deposit Operations Specialist to join our team of Operations Banking professionals in our Avilla, Indiana office. Qualified candidates will have a minimum of two (2) years of relevant banking experience. CSB offers a competitive compensation and benefits package and a positive, team-oriented work environment.

Job Title: Deposit Operations Specialist I

Reports To: Deposit and Retail Operations Leader

Supervises: None

Division: Deposit Operations

FLSA Classification: Non-exempt

Pay Rate: Hourly

Position

Purpose:

The Deposit Operations Specialist is responsible for performing a variety of tasks related to the processing of deposit-related transactions and reconciliations, as well as fraud prevention and providing support to staff and external clients, while ensuring compliance with regulations and policies.

Education: A high school diploma or equivalent is required.

Experience: A minimum of two (2) years of relevant banking experience is normally required.

Skills: Exceptional professional verbal and written communication skills; strong attention to detail; highly organized; ability to multi-task accurately and efficiently; ability to type at least 50 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language.

• Commit to learning, integrating, and modeling CSB’s ‘I CREATE’ core values:
  Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality
• Align to bank-wide vision, mission, and business objectives.
• Commit to continuous personal and professional growth in the areas of teamwork, customer service, and job specific competencies.

• Provide timely support to internal and external clients while providing exceptional customer service.
• Ensure timely completion of daily branch item processing.
• Provide timely and accurate online/mobile banking support to clients.
• Process account and system maintenance requests received from authorized staff via various approved communication channels, ensuring compliance with bank policies, procedures, and turnround time expectations.
• Provide timely and accurate processing of ACH files and other electronic transactions as assigned.
• Manage fraudulent transactions and returned items in a timely and compliant manner.
• Balance ATM and other general ledger accounts as assigned in a timely and accurate manner.
• Provide reliable and accurate support to Treasury Management (TM) staff and clients as needed for positive pay, business online banking, remote deposit capture, and other TM services.
• Provide regular and diligent fraud monitoring for mobile deposits, wire transfers, etc.
• Serve as the backup for other team members as needed.
• Meet bank and departmental deadlines as required by management or bank regulations.
• Identify potential efficiencies and communicate process improvement ideas to management.
• Generate customer notices in a timely and efficient manner.

• Be fully trained and knowledgeable in all compliance related areas of banking, including but not limited to: BSA, OFAC, Reg E, Reg CC, NACHA, etc.
• Perform other duties as assigned.

• Frequent sedentary work that primarily involves sitting.
• Occasional standing and walking.
• Frequent repetitive motions that include the hands and/or fingers.
• Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone, and printer.
• Occasional lifting of up to 10 pounds.
• Constant written and verbal communication with others to exchange information.
• Constant state of…