HL Preservation Officer

In this role you will manage Loss Mitigation/Home Preservation, collections and related activities based on investor policies and procedures.

• - Perform collection activities and adjust delinquent accounts while corresponding with customers and investors by telephone and/or written communication.
• - Maintain accurate record of past due accounts and collection efforts and continues with follow up actions.
• - Analyze borrowers’ financial situations with the ultimate goal of resolving problem single family mortgage loans and managing them through a workout process which may include forbearance, repayment, modification, short sale, deed-in-lieu and foreclosure.
• - Oversee and manage a multi-investor pipeline, including processing written correspondence to and from assigned customers to ensure timely and accurate communication.
• - Participate in frequent in-person meetings, brainstorming sessions, and collaborative projects to support team collaboration and cross-training efforts.
• - Responsible for reviewing and tracking bankruptcy filings, payments and other litigation items.
• - Responsible for ordering property inspections and other services to secure property per investor guidelines up to and including eviction processing.
• - Responsible for completing all investor and insurance loss claim forms through various channels including various investors.
• - Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• - Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• - Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• - May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• - Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
• - Takes personal initiative and is a positive example for others to emulate.
• - Embraces our vision to become "Business Bank of Choice"
• - May perform other duties as assigned.

• - H.S. Diploma/GED (preferred)
• - Bachelor's Degree in business, finance, or equivalent (preferred)
• - Proven ability to collect and analyze borrower income, assets and current debt obligations to determine eligible financial hardship has been met.
• - Knowledge of two of the following third party investors, Freddie Mac, Fannie Mae, FHA, VA, GNMA, OHA and USDA.
• - Demonstrate strong verbal and written communication skills, with ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
• - Possess strong analytical and problem-solving skills.
• - Proficient with personal computer and related software packages, including MS Office Word, and Excel, and other business machines.

- Occasional

The pay range for this role is $25.00 - $33.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary

Location:

Ability to work fully onsite at posted location(s).

9285 NE Tanasbourne Drive Hillsboro OR 97124

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates…