LPN - Care Coordinator

LPN - Care Coordinator at Neighborhood Health Center

General Summary An “LPN Care Coordinator” coordinates the patient transition along the healthcare continuum through assessments, referrals and interdisciplinary planning for patients with chronic diseases. The LPN Care Coordinator is responsible for development, implementation & revision of the patient care plan in collaboration with the interdisciplinary team.

Pay From $28.01 per hour

Status Full-time, non-exempt, Monday‑Friday

Supervisory Responsibilities None

• Routinely demonstrate a strong commitment to Neighborhood Health Center’s behavioral standards by serving as a role model to others.
• Complete all employee training.
• Make suggestions on how service can be improved.
• Adheres to confidentiality policies related to patients, family and visitors, staff physicians and customers. Responsible for the protection of confidentiality of data at all times.
• Takes pride and care in personal appearance and reports to work in attire that projects professionalism and respect. Adheres to dress code guidelines at all times.
• Completes all required education and employee health requirements on time.
• Works in a safe manner and follows all safety requirements.
• A calm, pleasant professional demeanor is expected.
• Must have the ability to work cooperatively with all staff, providers and departments.
• Demonstrates ability to connect on a human level, at a minimum making eye contact with and greeting patients, families, visitors and staff.
• Shows courteous interactions, including correct voice inflection and positive body language.
• Demonstrates empathy by acknowledging and validating patients’ situation or experience. (“It must be hard to…” “It must be difficult to…”)
• Appropriately uses therapeutic touch to calm and comfort.
• Demonstrates a cheerful demeanor by smiling or other non-verbal communication, not complaining and displaying a positive attitude.
• Willing to work hard; offers to help others when own work completed. Sensitive to needs and workload of entire unit/department.
• Shows willingness to take ownership; uses “I” or “we” rather than “they” or “them.” Blame is not directed at others.
• Demonstrates compassion by ability to “walk in someone’s shoes” – get to their level, to understand where they are and what they’re feeling, and help them get to where they want to be.
• Supports team by recognizing and celebrating successes and failures, giving credit publicly, actively participating in team activities, treating team members with respect and dignity.
• Always considers safety first when making decisions.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

• Assesses the care transition needs of the patient
• Develop and implementation of the plan of care
• Revision of the care of plan as needed
• Develop patient centered goals with the patient and support system
• Collaborates with Interdisciplinary Team in development of the transition plan of care
• Coordinates post-hospitalization services
• Accompanies patients to physician visits as needed
• Fosters an environment of individual responsibility
• Re-enforces with patients the physician prescribed treatment and discharge plan
• Completes routine reviews per acuity
  
  Ensure documentation is complete to meet billing requirements
• Provide community resources as needed

Supports the Clinical staff under the direction of qualified medical personnel within the scope of skills and abilities.

Other duties as assigned.

All Age Groups

• Promotes an environment that inspires compassion in staff.
• Exhibits and promotes passion for excellence in patient care and patient satisfaction.
• Supports the “team” concepts as a mechanism for promoting patient care and patient satisfaction.
• Dedicated to an environment of well-informed patients/family.
• Recognizes and communicates the importance of providing a positive patient experience.
• Utilizes patient and family input…