Pre-Exposure Prophylaxis Care Coordinator; PrEP

Division: Eskenazi Health

Sub-Division: FQHC

Req : 22617

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Non-Exempt

Position exists to facilitate prompt access to HIV prevention services for individuals at ongoing risk for HIV infection. The PrEP Care Coordinator meets with candidates for HIV prevention services (including both Post-Exposure Prophylaxis [PEP] and PrEP) to provide education on HIV/STIs, risk reduction, biomedical interventions, insurance process navigation, and direct linkage to prevention services. The incumbent also establishes and sustains collaborative relationships with PrEP prescribers within the Eskenazi Health network, as well as with external community partners to provide education and outreach to populations within Marion County at disproportionate risk for acquiring HIV.

• Proactively contributes to Eskenazi Health’s mission:
  Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi Health values of Professionalism, Respect, Innovation, Development and Excellence
• Meets with referred clients (with both walk-in and scheduled availability) to provide immediate education on PrEP/PEP, HIV risk reduction, insurance coverage programs, and linkage/scheduling to PrEP prescribers
• Responds quickly to other PrEP referrals retrieved from EPIC referral system, fax, and phone
• Assesses insurance status of all PrEP candidates for warm hand-off referral to financial navigation, patient assistance programs, copay assistance programs, ISDH PrEP financial assistance, or external referral (for out-of-network insurance)
• Applies eligible clients for coverage through Indiana Family and Social Services Administration where eligible; diligently follows-up on processing of all applications
• Assists in coordination of same-day PrEP initiation through ensuring supplemental blood work is collected, securing follow-up appointments within 90 days, and facilitating billing of PrEP medications
• Establishes and sustains professional relationships with a network of system-wide Eskenazi Health PrEP prescribers, informing them of programmatic changes, facilitating and assisting in ongoing education about PrEP, and staying abreast of provider schedule changes/availability
• Attends or organizes at least two external community partner events per year to provide education and outreach to populations at disproportionate risk for acquiring HIV
• Maintains complete, current, and accurate records of client referrals, interactions, financial assessments, and grant money utilization for report generation as requested by Program Manager, Primary Care HIV Prevention
• Places reminder calls/MyChart messages/texts to all scheduled PrEP appointments within 72 hours of scheduled appointment, and follows up on missed PrEP visits within 72 hours of missed appointment to assess reason for missing appointment and to re-engage (reschedule) patient if appropriate
• Provides ongoing assistance to patients seeking support for adherence and retention to PrEP services
• Reviews and maintains up-to-date and accurate knowledge of existing and emerging scientific research regarding biomedical HIV/STI prevention strategies, including PrEP, PEP, and related interventions
• Participates in quality improvement processes and policy revisions as requested
• Attends relevant staff and departmental meetings, and other meetings/trainings as assigned
• Utilizes collaborative interpersonal communication strategies/skills to achieve desired outcomes/results with patients/families and internal/external partners
• Complete Eskenazi Health Care clinical training for HIV POC testing after hire.

• Bachelor’s degree in Social Work, Nursing, Sociology, Psychology, Counseling, or Public Health…