Specialist-Registration -Float

Schedule:

Monday–Friday, 8:00 AM – 4:30 PM

Outpatient Offices (must be flexible to work in multiple locations)

We are seeking a Float Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. This role is ideal for someone who thrives in a dynamic environment and enjoys helping teams where needed. Onboarding includes Cerner training and shadowing with other registration float employees to learn multiple office workflows.

• Facilitate patient flow from entry to destination in a timely, professional manner
• Obtain and verify financial and demographic information for accurate billing and clinical outcomes
• Schedule appointments and procedures
• Interview patients for medical information and explain charges and policies
• Validate and enter charges into appropriate systems; collect necessary payments
• Answer incoming calls and direct patients and visitors appropriately

• Customer Service
• Team Player
• Positive Attitude
• Compassion
• Healthcare experience

This role supports short-staffed clinics, requiring flexibility and adaptability.

• Initial training onsite with experienced team members
• Expected to work independently within 3 months

• High School Diploma/GED required
• Prefer relevant experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)