Patient Services Representative

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The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, acting as a liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

• Starting wage of $13.00 - $15.00 per hour based on previous experience
• 6.5 paid holidays per year
• Approximately 10 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies, and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patientsခဲ့ through check out by verifying chart documentation and insurance information, accepting and posting payments, heut theaph the have '…'? [content truncated for brevity]
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

• Physical activity:
  Standing, walking, stooping, grasping, typing, and manual dexterity required. Visual and verbal acuity needed to determine accuracy, neatness, and thoroughness.
• Physical requirements:
  
  Able to lift up to 15 pounds from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
• Work environment:
  Professional medical office environment.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Health Care Provider

Industries:
Medical Practices

Location:

North Manchester, IN

Salary: $13.00-$15.00 per hour