CCBHC Navigator; Grant Funded

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We asked Dawn, CEO
- Eskenazi Health Center:

Q

What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO
- Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

Date: Sep 14, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division:SEMHC

Schedule
:

Full Time

Shift
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Days

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

Non-Exempt

The CCBHC Navigator assists client sand their families seeking Certified Community Behavioral Health Clinic (CCBHC) services at Sandra Eskenazi Mental Health Center (Sandra Eskenazi MHC) navigate the CCBHC process, barriers, service offerings, and additional information or resources that are available at Eskenazi or in the community. The CCBHC Navigator assists individuals transitioning between different treatment programs and especially between different levels of care, provides mutual support and self-help groups, peer support for special populations, peer education and leadership development, and peer recovery services.

The CCBHC Navigator may additionally support in immediate Social Determinants of Health needs, such as financial or housing needs. This role supports Eskenazi Health’s engagement and partnership with the community surrounding the CCBHCaligning with the mission, vision and values of Eskenazi Health (EH) and strategic plans of EH and Sandra Eskenazi MHC.The CCBHC Navigator connects the client to Eskenazi programs, helping to navigate between departments, and providing specialized service to address the unique needs of the client.

• This is a grant-funded position.
• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing.
• Uses excellent customer service to provide unique client-focused solutions to address problems.
• Attempt to solve immediate Social Determinant of Health needs via in house supplies or by connecting to community resources.
• Expedites community connectedness for clients by providing warm handoffs to a trusted community-based organizations with follow-up.
• May be asked to assist CCBHC Liaisons and treatment teams in coordinating transitions of care for clients between different levels of care.
• Helps connect CCBHC clients to peer related services, such as mutual support and self-help groups; peer support for special populations; peer education and leadership development; and peer recovery services
• Works closely with CCBHC treatment teams including mobile crisis, with the goal of clear communication and timely follow up to ensure best client outcomes and satisfaction.
• Supports staff leadership in providing community outreach as needed at health fairs and comparable events.
• Will use designated electronic health record to document and record client interactions, including sharing of information with primary and other relevant treatment teams.
• Meets Sandra Eskenazi Mental Health Center requirements for continuing education in accordance with best practice, CCBHC, Joint Commission, and other regulatory standards.

• High…