Dental Registration - Riley

Oversees patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.

Answers incoming calls and directs patients and visitors appropriately. Expected to precept current Registration Specialist team members. Performs higher level functions appropriate for clinic defined by clinic management. Participates annually in Rapid Improvement Events and/or Quality Improvement projects. Participates in peer interviewing and assists with new team member orientation. Leads daily huddles as needed or requested by leadership.

Riley Outpatient Center

• Monday 7:30am-4pm
• Tuesday 7:30am-5:10pm
• Wednesday 7:30am-5:10pm
• Thursday 7:30am-4:30pm
• Friday 7:30am-2:10pm

• Registration
• Check patients in and out
• Take care of incoming calls
• Working with insurance and co-pays
• Collection and Finance treatment plans
• Prior dental experience preferred***
• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.