Program Manager

Responsibilities include:

Oversight, training and teaching of direct care staff and individuals;
Developing and monitoring habilitation plans;
Human resources functions, such as disciplinary actions, scheduling, and interviews;
Attending individual, team, and staff meetings;
Advocacy activities; and, General administration and oversight of services provided to a individual. Duties also include acting as a liaison with state and federal regulatory agencies, Ensuring compliance with state and federal laws, quality assurance activities, and on-call time. Position requires a commitment to individual service, a team mentality, and attention to detail.

Reports To: Executive Director

Experience and Qualifications:

• At least 18 years of age
• High school diploma or GED equivalency and
• 3-5 years of experience in working with persons with developmental disabilities; or bachelor’s degree in a Human Services or related field, such as psychology, social work, or special education and
• 2 years experience working with persons with developmental disabilities.
• Clean criminal history and OIG record
• CPR certification
• Free from communicable diseases

Competency/Skill Requirements:

• Strong written and verbal communication skills
• Ability to meet physical demands of the position
• Excellent interpersonal skills
• Ability to accomplish tasks with minimum supervision
• Ability to provide effective supervision and leadership for direct care staff
• Knowledge of the MR/DD community, including resource identification
• Mature and responsible judgment needed to assist individuals in meeting their goals
• Ability to interact successfully with a variety of medical, social and psychological professionals
• Ability to use assistive equipment, including Hoyer lift and wheelchairs

Working Environment: Office and field.

Position

Physical Requirements:

Position requires the ability to walk, sit, stand; lift, push and pull up to 50 pounds unassisted and 350 pounds with assistance; squat, bend, reach and stretch.

Supervisory Responsibilities: Yes.

On a daily basis:

• Face to face contact with individuals;
• Communicating with employees, Arranging and attending meetings;
• Conducting assessments;
• Interviewing potential employees;
• Facilitating quarterly review meetings with all involved parties;
• Ensuring staff submit all necessary documentation within assigned time frame;
• Maintaining records at both office and individual’s home;
• Participates in goal setting and personal centered planning;
• Intervention planning;
• Resource identification;
• Monitoring, reviewing and writing reports;
• Advocating activities
• Problem solving;
• Providing outreach and public education;
• Interacting with a individual’s family, guardians, case managers, federal, state, and governmental agencies and other providers;
• Interviewing potential individuals (referrals);
• Coordinating staffing within your own sites to cover all shifts;
• Alternating with other program managers to be on-call for evenings and weekends;
• Required to carry a pager and answering pages from office staff or consumers in a timely manner.

Accountability:

• Assessing an individual’s talents, gifts, and needs using standardized tools and observation and facilitate conversation with the individual and/or other knowledgeable and interested persons;
• Developing, writing and monitoring habilitation plans based on the assessed and expressed needs of the individual;
• Training the individual, staff members, family and others to implement the habilitation plan;
• Providing training focused on assisting the recipient to acquire, retrain or improve skills that directly affect the ability to reside as independently as possible;
• Providing self-direction training for the individual including: identifying of and response to dangerous or threatening situation, making decisions and choices…