Patient Registrar

Are you passionate about helping others and creating positive experiences during important moments? We are seeking compassionate, customer-focused Patient Registration Representatives to serve as the first point of contact for patients in various healthcare settings.

In this role, you'll play a vital part in ensuring patients feel welcomed, supported, and cared for while helping facilitate a smooth registration and check-in process.

• Greet patients and visitors with professionalism and empathy.
• Create a warm, welcoming, and positive patient experience.
• Verify and update patient demographic information accurately.
• Confirm insurance information and ensure records are up to date.
• Obtain required documentation and patient consents.
• Answer questions related to healthcare services, appointments, and procedures.

• Locate and manage patient records within the electronic medical record (EMR) system.
• Schedule follow-up appointments when needed.
• Support patient checkout processes.
• Maintain accuracy when entering data and processing information.
• Collaborate with clinical and administrative teams to ensure efficient patient flow.

• Assist patients arriving through various entry points, including emergency and outpatient settings.
• Perform bedside registration when required.
• Support patients with insurance questions and self-pay options.
• Escort patients when needed and provide general assistance throughout the facility.

Minimum 2 years of work experience

Strong customer service and communication skills

Compassionate, empathetic, and patient-focused mindset

Strong computer and technology skills

Ability to multitask in a fast-paced environment

Excellent attention to detail and accuracy

Strong problem-solving and critical-thinking abilities

Ability to de-escalate challenging situations professionally

Team-oriented with a sense of urgency

• Frequent walking throughout the facility
• Ability to escort patients when needed
• Occasional lifting of items
• Ability to push wheelchairs and assist with patient navigation

Healthcare operations run 24 hours a day, 365 days a year. Various shifts are available, including rotating schedules and 12-hour shifts, with up to 40 hours per week.

Candidates should be flexible and comfortable working weekends, holidays, and varying schedules as needed.

Make a meaningful impact on patients and families every day

Join a mission-driven healthcare environment

Paid training provided

Career growth and advancement opportunities

Opportunity to explore different departments and career paths

Work alongside dedicated healthcare professionals committed to excellent patient care

This is a Contract to Hire position based out of Indianapolis, IN.

The pay range for this position is $16.00 - $16.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth…