Community Health Worker - Primary Care

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We asked Dawn, CEO
- Eskenazi Health Center:

Q

What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO
- Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

Date: Oct 14, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division:FQHC

Schedule
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Full Time

Shift
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Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

Non-Exempt

The Community Health Worker will work with patients at the health center and community level to enhance understanding and adherence to treatment protocols, identify social determinants of health, and help patients to set and achieve their self-management goals. The CHW will document home social and environmental assessments timely, accurately and with good quality, identifying barriers to accessing appropriate healthcare or other concerns within the patient's home environment.

• Proactively contributes to Eskenazi’s mission:
  Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi’s values
• Documents health, social and environmental assessments timely, accurately and with good quality, identifying barriers to accessing appropriate healthcare or other concerns within the patient’s home environment
• Performs home visits to patients to provide support, encouragement, and guidance
• Develops supportive and therapeutic relationships with patients and their families
• Accurately documents home/telephone visit outcomes in a timely manner
• Utilizes motivational interviewing to encourage patients to modify their behaviors
• Recommends community resources for patients in order to meet the basic five needs of : housing, food, clothing, transportation and utilities
• Carries a caseload of at least 100 patients
• Advocates for patients to ensure access to needed services which includes developing community relationships and resources
• Identifies any high risk patient symptoms or circumstances that would result in risk for self-harm or harm to others, and notifies appropriate higher level clinical staff for consultation
• Completes appropriate home assessment documentation, identifies barriers and refers patient to the appropriate community resources
• Works with family, significant others and community supports to assist patients in meeting goals
• Alters activities/behaviors to reflect and ensure adequate care appropriate to the age of patients served
• Provides quality case management and provides training to patients on activities related to daily living skills
• Monitors patient progress and reflects this in documentation during follow up visits
• Demonstrates commitment to professional growth by actively participating in clinical supervision

• High school diploma or GED with 2 years of community related experience
• Community Health Worker certification preferred
• Flexible hours, sometimes working on weeknights and weekends
• Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements

• Ability to relate to a variety of people within different cultures, socioeconomic backgrounds and education…