Associate Director Global Medical Affairs Omnichannel Education

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters.

Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve.

This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

The Medical Omnichannel Education (MOE) Group provides an end-to-end service for the strategic planning, design, implementation, and evaluation of omnichannel, scientifically relevant, evidence-based medical education, and solutions, targeted at identified medical strategic priorities, and using innovative techniques and channels. The group delivers to targeted healthcare professionals the education, tools, and resources needed to improve patients’ care by delivering the right content to the right HCP in the right channel with the right cadence.

The Global Medical Omnichannel Education Associate Director will be responsible for implementation and execution of the integrated MOE plan, including content creation in collaboration with internal and external agencies, focused on the following key responsibilities:

Leads design, content creation, and implementation of MOE solutions (Global and US) in alignment with the MOE plan and based on principles of adult learning and customer learning preferences, leveraging internal and external development resources and agencies, and segmenting customers based on engagement, channel and capability recommendations.

Working closely with the MOE Senior Director, the Associate Director role will support development of the Global MOE plan, ensuring that scientific priorities are strategically represented.

Works with a broad range of internal and external stakeholders, including Global, regional and affiliate teams, Field Medical, and agencies, to create lasting relationships and contribute to MOE excellence through alignment, sharing of best practices and innovation.

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

In collaboration with the MOE Senior Director (Strategic Lead) and Business Unit Strategy Content Leads (SCLs), develop and deploy the global MOE plan ensuring that the medical education priorities are well represented, based on an understanding of customer needs and internal TA priorities.

Formulate tactical plans and associated business rules to structure planned next best actions and next best engagements according to customer needs and preferences.

Using the principles of adult learning and instructional design, develop MOE solutions in partnership with the Global Content Hub or other TPOs, that are tailored based on an understanding of customer preferences, supporting global content‑reuse where appropriate.

Lead the development of scientifically accurate,…