Community Outreach Specialist

Hybrid

The purpose of this position is to represent the Maternal and Child Health Division’s (MCH) Systems Building and Community Engagement Team (SBCE) in the community, to build relationships with a wide variety of local and state‑wide partners, and to promote MCH projects and programs. Specifically, this position will focus on serving as the liaison between the community, families and the MCH system.

The Outreach and Education Specialist will support the awareness and visibility of Moms Helpline (MHL) to the state. This position will fulfill this purpose by (1) representing MCH at numerous community events and meetings (2) engaging providers and families in the MCH system and (3) providing information, support, and connections to training opportunities to professionals statewide.

• Be knowledgeable of community service programs and resources, behavioral health care, specialized children services, and education/training opportunities.
• Promote and support Moms Helpline by attending conferences, expos, community events, and other networking opportunities that bring awareness to the program initiatives.
• Communicate effectively with families in the community and client partners to ensure all needs are met, linking them to the Moms Helpline systems.
• Network with organizations and exhibitors at all conferences, expos, health fairs, and other community‑based events.
• Participate in community committees within your assigned county block (as well as assist colleagues as needed).
• Participate in the development of any other state activities as assigned.
• Work across the MCH Division with outreach efforts.
• Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, childcare providers and other providers within the Maternal and Child Health population.
• Identify Point of Contacts to community resources and maintain updated contact information in Excel spreadsheet
• Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout theclientupon receiving requests from providers.
• Assist in preparing and updating presentations to deliver to community organizations.
• Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness of Moms Helpline.

• Seek and identify resource events, conferences in which Moms Helpline will benefit from exhibiting.
• Assist in maintaining an updated spreadsheet of all distributed program/division promotional items.

• Research and recommend ideas for any marketing initiatives.
• Assist with the development of creative program material (i.e. promotional items).
• Help coordinate all the artwork and creative process from the design phase to print phase.
• Collaborate with Office of Public Affairs (OPA) to maintain a positive rapport regarding feedback and suggestions about the artwork and design process.

• Minimum of Bachelor’s degree in any field of study related to human services, social services or early childhood education.
• Experience and interest in working with children and families.
• Valid Indiana Driver’s License and ability to travel throughout theclient.
• Maintain a flexible daily schedule and be available during non‑traditional work hours and days.
• Minimum one year of coordinating experience and outreach efforts.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Excellent organization and communication skills.
• Exemplary customer service skills in dealing with the public.
• Proven leadership ability and experience working in the…