Front Office Receptionist Float

We are seeking a friendly, organized, and dependable Front Office Receptionist to join our medical office team @ Woodlawn Medical Professionals.

This position is responsible for welcoming patients, scheduling appointments, answering phones, managing patient records, and providing excellent customer service in a professional healthcare environment. The ideal candidate has strong communication skills, attention to detail, and the ability to multitask while helping create a positive experience for every patient who walks through our doors.

• Experience in a medical office, hospital or long-term care facility highly recommended, not required.
• High School Diploma or GED.
• Computer aptitude to do inquiry, data entry and daily system operations.
• Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
• CPR Certification
• Math aptitude sufficient to balance and handle cash.

• As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
• Schedules appointments according to specified guidelines.
• Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
• Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
• Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
• Performs office opening procedures and closing procedures independently as scheduled.
• Sort incoming mail and incoming faxes to then distribute accordingly.
• Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR in patient charts.

Position: Days; full-time; no weekends; no holidays

Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!

Our core values are as follows:
Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.