IT Technology Integrator

Job Description Requirement / Must Have

• Bachelor’s degree or higher in Technology Management, Information Systems, Computer Science, Learning Technology, Instructional Design, or a related field.
• Demonstrated expertise with Power Automate (Flow) and Power BI.
• Strong proficiency with DAX for Power BI dashboards.
• Experience with Smartsheet or similar project management tools.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Self-motivated with a strong interest in technology, data, and continuous improvement.

• Workflow automation and process optimization.
• Dashboard development and data visualization.
• Project planning, tracking, and execution.
• Learning management systems and content delivery platforms.
• Supporting data accuracy, integrity, and reporting standards.

• Assess automation needs and design, develop, and implement automated workflows to streamline learning operations.
• Maintain and support existing workflow solutions and SharePoint lists.
• Identify and implement opportunities for process improvement and workflow optimization.
• Troubleshoot automation issues and ensure seamless platform integration.
• Build and maintain Power BI dashboards to visualize learning metrics and organizational KPIs.
• Partner with stakeholders to define, track, and report learning effectiveness and business impact.
• Ensure data accuracy, security, and integrity across reporting systems.
• Support development and maintenance of SharePoint sites and knowledge management repositories.
• Manage projects using Smartsheet or similar tools, including status tracking and stakeholder communication.
• Collaborate with IT and L&D teams to implement and support technology solutions.
• Provide coaching and technical guidance to colleagues as appropriate.

• Master’s degree in a related discipline.
• Experience supporting global or enterprise-scale technology initiatives.
• Exposure to AI technologies, machine learning, or large language models.
• Experience working in regulated environments.
• Instructional design knowledge and experience supporting learning solutions.
• Familiarity with learning and collaboration tools and platforms.

• Workflow automation and integration.
• Power BI and data analytics.
• DAX programming.
• Project management and reporting.
• SharePoint and knowledge management.
• Stakeholder collaboration and communication.
• Continuous improvement methodologies.

• Bachelor’s degree in Technology Management, Computer Science, Learning Technology, or related field.