Product Manager - Enrichment

Posting Type

Hybrid

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.

The Product Management team is seeking a strategic and technically-minded Product Manager to lead the roadmap and execution for Relativity's worker compute infrastructure and data archiving & restoration capabilities. These are foundational platforms of our document processing and imaging workflows, enabling reliable compute at scale and data lifecycle management.

This role will be instrumental in driving innovation in how we provision compute resources in the cloud and empower customers to archive, migrate, and restore their data with confidence. You will collaborate across engineering, cloud operations, customer enablement, and GTM functions to deliver scalable, secure, and user-centric solutions that improve operational efficiency and user satisfaction.

A successful candidate must be energized by building deep customer empathy, collaborating with design, development, discovering opportunities through data analysis and inquiry with customers, creating and communicating progress through leading indicators, developing strong fluency in cloud architecture and adjacent technologies, and navigating ambiguity given the technology's pace of change.

• Own and drive the roadmap for both Worker Compute and Archiving, Migration & Restoration, aligning with customer needs, internal stakeholders, and long-term platform strategy.
• Define and prioritize capabilities for worker compute systems that provide reliable, elastic, and cost-efficient processing infrastructure in a cloud-native, containerized environment (e.g., Kubernetes, autoscaling groups, epciated compute).
• Partner with engineering to ensure the compute platform supports throughput, availability, and observability requirements across document processing and imaging workloads.
• Design and evolve intuitive workflows for users to archive, migrate, and restore large-scale datasets, ensuring compliance, auditability, and operational ease.
• Work cross-functionally with other product managers to ensure compute and archival capabilities integrate well across various features in data processing and enrichment.
• Develop positioning, artifacts, and internal documentation to support customer enablement, sales, and support teams in articulating the value of compute and archival investments.
• Act swiftly to address barriers to adoption and ensure successful customer experiences, especially around large-scale data migrations or compute scaling challenges.

• Connect with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them.
• Ensure we are solving the most pressing problems of our customers. The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role.
• Speak to internal stakeholders including engineering, user researchers, and designers about the variety of workflows and end user needs we see across segments and personas.
• Provide product and workflows recommendations grounded in both customer empathy and customer data.
• Communicate our user needs to engineering teams and other internal stakeholders to drive alignment internally on product vision.
• Conduct user and competitive research for their product(s).

• Possess an in-depth understanding of our product suite. Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand.
• Own the product roadmap and backlog for your product(s). Listen to different internal experts to understand the impact, but in the end decide the features that your team should build.
• Work directly with Product Leads to help build a strategy and goals for their product(s).
• Track and report on key product metrics that are relevant to your domain and expected outcomes.
• Act as a leader, facilitating communication across internal stakeholders and effectively communicate 'why' and gain buy-in from the team and Leadership. Be responsible for clarifying and resolving conflicts around your product vision.

• Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability, reliability, usability, observability, efficiency and performance standards.
• Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development.
• Possess the technical acumen needed to understand the technical challenges faced by the team, the root cause of incidents and propose…