IT Support Specialist

Overview

Kratos Defense & Security Solutions develops and fields transformative, affordable technology, platforms, and systems for United States national security related customers, allies, and commercial enterprises. This job is onsite at our office in Crane, Indiana.

The IT Support Specialist will be responsible for ensuring the smooth operation of Kratos’ computer systems. This position will manage the installation, maintenance, and troubleshooting of hardware, software, and some networking components to maintain optimal performance and security. The role involves monitoring system activity, implementing upgrades, vulnerability management, and providing technical support to users. Collaboration with other IT staff and departments is essential to address technical issues and implement IT strategies aligned with business objectives.

• Work support tickets and support IT projects for local office; mitigate vulnerabilities from weekly report
• Manage new user setups
• Create/disable user accounts
• Create/modify/delete security groups
• Add/remove users to/from security groups
• Create/modify system folder structure
• Perform hardware/software installations and upgrades
• Report violations of corporate policies
• Ensure backup operations complete successfully
• Document processes for creation of departmental SOPs
• Support IT Manager with network & system configurations, functionality, and security
• Get training (as needed) to support essential job functions
• Notify IT Manager of planned configuration changes to systems
• Participate in training to support essential job functions

This position has no supervisory responsibilities.

• US Citizenship
• Bachelor’s degree and 2 years of experience, or 5 years of experience without a degree
• Secret security clearance desired, TS preferred
• Excellent written, verbal, and presentation skills
• Exceptional time management and flexibility
• Organized self-starter with minimal oversight
• Capability to work closely with multiple teams to accomplish tasks
• Ability to prioritize multiple tasks
• Dedicated to producing excellent solutions consistently
• Linux administration experience preferred

In performing the work for this position, the employee must be able to:

• Perform work utilizing a computer for extended periods of time
• Sit for extended periods of time without leaving the work area
• Climb ladders and stairs in performing the work (rare)
• Walk for reasonable distances while performing work

Occasional limited domestic travel may be required.

• Medical, Dental & Vision Insurance Coverage
• Life/ADD & Short/Long Term Disability Insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan (ESPP)
• Paid Time-Off (PTO)
• Holidays
• Education Reimbursement

Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class. All qualified job seekers are encouraged to apply. Kratos Defense is committed to America’s veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.

Pay Transparency:
The company will not discharge or discriminate against employees or applicants for discussing their pay. Disability Accessibility Accommodation:
If you require an accommodation to navigate or apply to our careers site, please send your request to HRAc or call . Any inquiries not related to requesting an accommodation will be discarded.

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