Data Center Technician

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are searching for a highly motivated candidate to join our talented team.

Job Title: Data Center Technician

Location(s): Memphis, TN

Engineers will support, troubleshoot, repair, install, and maintain Dell server products located at the customer site. This is a hands‑on hardware role requiring experience working on servers, including wiring, part replacements, and physical tasks involving heavy lifting.

• Perform triage of hardware issues based on guidance from Dell Support.
• Execute Plans of Action (POAs) provided by Dell Domain Engineers/L3 Support.
• Document results, logs, and service reports, including details such as part numbers and PPIDs for replaced components, and submit them to Dell via case email.
• Reseat, swap, or replace server components.
• Conduct server testing and Validation including diagnostics and log uploads.
• Perform firmware upgrades as required.
• Manage the parts locker (inbound and outbound materials).
• Manage spare parts during customer‑wide server deployments distinct from the parts locker.
• Facilitate parts/returns to Dell.

• High School Diploma or GED required.
• Technical certification or Associate Degree preferred.
• Typically 4–6 years of experience in related technical responsibilities.
• Must have hands‑on experience working with server hardware (wiring and hardware).
• Must be able to perform heavy lifting.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or individuals with disabilities.