Sr Business​/Quality Analyst

Job Title: Sr Business/Quality Analyst

Location: Indianapolis, IN (Hybrid)

Position Type: Contract

Interview Mode: MS Teams and Final round In-person

Note: Local to the Indianapolis, IN area only

The ideal candidate will work closely with program staff, IT teams, and external vendors to support system enhancements, resolve issues, and improve data accuracy, timeliness, and completeness across immunization systems.

• Develop detailed test plans, test scripts, and test cases for system enhancements, patches, and new releases.
• Perform functional and regression testing of system patches and enhancements; identify defects and document test results to support go/no-go decisions.
• Track, manage, and follow up on tickets with vendors and IT teams to ensure timely resolution of issues.
• Support testing and implementation of new system modules (e.g., vaccine transfers, returns, VOMS, and related functionality).
• Work with IT and immunization program teams to identify and resolve data quality issues, including duplicate patients, incorrect merges, duplicate facilities, and invalid vaccine records.
• Analyze business and user needs, propose system improvements, and translate requirements into clear functional and technical specifications.
• Assist with resolving electronic data transmission issues and support reporting through tools such as PHC-Hub and IQ.
• Generate and analyze reports to notify providers and EMR vendors of data submission errors and quality issues.

• Skill: More than Eight (8) years, full-time professional work experience in an Information Technology environment.
  Required (Amount: 8 years)
• Skill: Experience as a Business and Quality analyst in information technology with project tools and best practices.
  Required (4 years)
• Skill: Exp gathering and documenting business requirements from stakeholders.
  Required
• Skill: Analyze and map business processes to identify areas for improvement.
  Required
• Skill: Develop and present business cases for proposed solutions.
  Required
• Skill: Develop and implement quality assurance strategies and test plans.
  Required
• Skill: Conduct thorough testing of software applications to ensure they meet business requirements and quality standards.
  Required
• Skill: Identify, document, and track defects and issues, ensuring timely resolution.
  Required
• Skill: Ability to communicate effectively, both orally and in writing and capacity to work in a team environment.
  Required
• Skill: Knowledge of the healthcare industry and health informatics to develop requirements.
  Required
• Skill: Plan, schedule, and manage QA projects to ensure timely delivery.
  Required
• Skill: Collaborate with cross-functional teams, including developers, product managers, and customer support, to align quality goals.
  Required
• Skill: Bachelor’s Degree in Computer Science or related fields with IT experience.
  Required