Senior Business​/Quality Analyst; Hybrid

Title: Senior Business / Quality Analyst (Hybrid)

Location: Indianapolis, IN

Duration: 12 months

Interview Process: In Person Only

Note: Selected resource will be required to work onsite 3 days per week and 2 days remote. Please confirm the resource understands this requirement. Candidate must be local to Indianapolis. Please provide current home address.

The team is overall responsible for customer support for the Indiana Immunization Registry systems. This position will include understanding requirements, conducting analysis, and testing/validating functional requirements. It also involves articulating and defining testing scopes and objectives based on user and immunization team needs. The role serves as a liaison between program areas and technical support groups, documenting requirements or issues, creating test scenarios, performing testing, and reporting results.

• Collaborate with business and technical teams to gather and document requirements for immunization individual user agreements automation.
• Write detailed test scripts and test upcoming patches, identify issues, and provide testing results to decide on patch deployment.
• Track all tickets, follow up with vendors and IT teams, and ensure tickets are resolved in a timely manner.
• Work with the program team to test new modules added to CHIRP, such as vaccine transfers, returns, and VOMS.
• Identify and address data quality issues like duplicate patients, bad merges, duplicate facilities, and invalid vaccines.
• Analyze business and user needs, document requirements, devise new technical business solutions, and translate them into proper system requirement specifications.
• Work with the IT team to address electronic data transmission issues, using PHC‑Hub and IQ to create reports that notify providers and EMR vendors of data errors.
• Follow up with IT and program teams to resolve issues and improve overall data reporting timeliness, accuracy, and completeness.
• Facilitate the delivery of technical business solutions to program areas or users.
• Perform other duties as assigned.

• More than eight (8) years full‑time professional experience in an Information Technology environment. (Required)
• Experience as a Business and Quality Analyst in information technology with project tools and best practices. (Required)
• Gathering and documenting business requirements from stakeholders. (Required)
• Analyze and map business processes to identify areas for improvement. (Required)
• Develop and present business cases for proposed solutions. (Required)
• Develop and implement quality assurance strategies and test plans. (Required)
• Conduct thorough testing of software applications to ensure they meet business requirements and quality standards. (Required)
• Identify, document, and track defects and issues, ensuring timely resolution. (Required)
• Communicate effectively, both orally and in writing, and work effectively in a team environment. (Required)
• Knowledge of the healthcare industry and health informatics to develop requirements. (Required)
• Plan, schedule, and manage QA projects to ensure timely delivery. (Required)
• Collaborate with cross‑functional teams, including developers, product managers, and customer support, to align quality goals. (Required)
• Bachelor’s Degree in Computer Science or related field with IT experience. (Required)

Recruiter Details: Name:
Ananya at gsksolutions dot com | Contact:
Eight three two‑Nine nine zero‑Two four two seven

GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits.

We excel in managing critical, time‑sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.