IDOH - Sr Business​/Quality Analyst

Short

Description:

The position is for Indiana Immunization division IT team.

Complete

Description:

The team is overall responsible for customer support for the Indiana Immunization Registry systems. This position responsibilities will include understanding requirements, conducting analysis, and test/validate functional requirements. Also, articulate and define testing scopes and objectives by understanding user and immunization team requirements. This position would be a liaison between program area and technical support groups understanding and documenting the requirements or issues and creating test scenarios, perform testing, and report test results.

• Collaborate with business and technical teams to gather and document requirements for immunization individual user agreements automation.
• Write detailed test scripts and test upcoming patches, identify issues and provide testing results to make a decision to go ahead with the patch.
• Track all tickets and follow-up with a vendor and IT team and make sure the tickets are taken care of by the vendor in a timely manner.
• Work with program team and help with testing various new modules that would be added to CHIRP like Vaccines transfers, Returns, and VOMS etc.
• Work with the IT and Immunization team to identify and address several data quality issues like Duplicate patients, bad merges, duplicate facilities, invalid vaccines etc.
• Analyze business and user needs, document requirements, devise new technical business system solutions, and translate into proper system requirement specifications.
• Work with the IT team to address electronic data transmission issues. Use PHC-Hub and IQ effectively to create reports to notify providers, and EMR vendors for data errors.
• Follow-up with IT and program teams on getting issues addressed and help with increasing the overall data reporting timeliness, accuracy and completeness.
• Facilitate the delivery of technical business solutions to program area or users.
• Perform other duties as assigned.

• More than eight (8) years, full-time professional work experience in an Information Technology environment.
• 8 years experience as a Business and Quality analyst in information technology with project tools and best practices.
• 4 years experience gathering and documenting business requirements from stakeholders.
• Analyze and map business processes to identify areas for improvement.
• Develop and present business cases for proposed solutions.
• Develop and implement quality assurance strategies and test plans.
• Conduct thorough testing of software applications to ensure they meet business requirements and quality standards.
• Identify, document, and track defects and issues, ensuring timely resolution.
• Ability to communicate effectively, both orally and in writing and capacity to work in a team environment.
• Knowledge of the healthcare industry and health informatics to develop requirements.
• Plan, schedule, and manage QA projects to ensure timely delivery.
• Collaborate with cross-functional teams, including developers, product managers, and customer support, to align quality goals.
• Bachelors Degree in Computer Science or related fields with IT experience.

• Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
• Please provide the candidate's email address.
• Candidate must be local to Indianapolis. Please provide current home address.
• The candidate pay rate for this position is
  *** The Provider Markup for this position is 35%. Do you agree to these requirements?
• Selected resource will be required to work onsite 3 days per week and 2 days remote. Please confirm the resource understands this requirement.
• Initial interview will be via Teams. Final interview will be in person. Please confirm the resource understands the interview process.

• Seniority level:
  Entry level
• Employment type:
  
  Contract
• Job function:
  Quality Assurance
• Industries: IT Services and IT Consulting
• Work Arrangement:
  Hybrid
• Agency Interview Type:
  In person only