Network Operations Center; NOC Analyst Lead

Network Operations Center (NOC) Analyst Lead

Resource Management Concepts, Inc. (RMC) provides high‑quality, professional services to government and commercial sectors. RMC is seeking a NOC Analyst Lead to oversee daily operations and personnel within a 0600‑1900 M‑F environment supporting a Department of Defense (DoD) customer.

Pay Range:
USD 80,000 – 100,000 / yr

• Supervise a team of three (3) NOC/SOC analysts
  , providing direction, prioritization, and performance feedback
• Coordinate NOC/SOC shift coverage and ensure 0600‑1900 M‑F monitoring and response requirements are continuously met
• Serve as the primary escalation point for complex incidents or system outages
• Monitor, assign, and triage helpdesk tickets within one hour of opening
• Maintain situational awareness of network health, security posture, and mission impacts; brief management and stakeholders as needed
• Ensure team adherence to incident response, escalation, and reporting procedures
• Develop and maintain standard operating procedures (SOPs), event escalation matrices, and continuity documentation

• Oversee enterprise network monitoring using tools such as Solar Winds, Cisco Firepower Management Console (FMC), and Secure Network Analytics (SNA)
• Analyze and respond to alerts related to connectivity, latency, and performance degradation
• Review configuration baselines, track outages, and ensure timely restoration of network services
• Coordinate planned maintenance, configuration changes, and patch activities in accordance with DoD and company change control policies

• Manage and review security event monitoring and triage using SIEM platform Splunk and endpoint management tools Trellix and Tanium
• Oversee team response to cybersecurity incidents in accordance with internal incident response procedures
• Support vulnerability management activities – reviewing Tenable.sc results, tracking remediation actions, and validating compliance closure
• Ensure proper documentation and escalation of all security‑related incidents to the ISSO or ISSM

• Coordinate with system owners, ISSOs, and ISSMs to support RMF continuous monitoring activities
• Ensure team members conduct periodic STIG checks, vulnerability scans, and configuration reviews to maintain system accreditation posture
• Support the development and maintenance of POA&Ms
  , control evidence, and audit artifacts
• Participate in cybersecurity working groups, readiness reviews, and ATO renewal activities as needed
• Promote a culture of compliance and operational discipline across the team

• High School Diploma/GED is required. A Bachelor's degree in an Information Technology field is preferred
• Minimum of 5 years’ experience in Linux system administration, ideally with Red Hat
• Proficiency in SQL Server Management Studio, Microsoft SQL, Postgre
  
  SQL, and SQLite databases
• Demonstrated experience managing virtualized and physical networking environments
• Practical experience with Tenable.sc, Nessus, or other vulnerability assessment tools
• Strong background in VMware and Nutanix environments
• Familiarity with Kubernetes (K3s) and container orchestration
• Advanced troubleshooting skills across hardware, software, and network layers
• Excellent written and verbal communication skills
• An Active DoD Secret clearance is required to start
• Must have DoD 8570/DoN 5239 IAT Level III certification (i.e., CASP+, CCNP, CISSP, CISA)

RMC offers a competitive salary range, paid vacation, and 11 federal holidays. RMC provides high‑quality, low‑deductible healthcare plans, pet insurance, and a competitive 401(k) package. RMC can also assist with paid relocation and offers tuition assistance, certifications, and training to support career growth.