IDOH - Sr Business​/Quality Analyst

Primary Job Title

Senior Business/Quality Analyst

• Business Analyst – Quality Assurance
• Quality Assurance Analyst
• Senior Business Systems Analyst
• IT Business Analyst

Indianapolis, IN — Onsite

• Position Type: Contract
• Start: As Soon As Possible
• Pay Rate: $50–55/hour
• Benefits: Medical, Vision, and Dental Insurance Plans; 401k Retirement Fund

The team is responsible for customer support for the Indiana Immunization Registry systems. This role focuses on understanding requirements, conducting analysis, and testing and validating functional requirements
. The analyst will define testing scopes and objectives by aligning user needs with immunization program requirements. This position serves as a liaison between program areas and technical support teams
, documenting requirements and issues, creating test scenarios, performing testing, and reporting results to support system enhancements and data quality improvements.

• Collaborate with business and technical teams to gather and document requirements for immunization individual user agreements automation.
• Write detailed test scripts
  , test upcoming patches, identify issues, and provide results to support go/no-go decisions.
• Track all tickets and follow up with vendors and IT teams to ensure timely resolution
  .
• Support testing of new CHIRP modules such as Vaccine Transfers, Returns, and VOMS
  .
• Partner with IT and Immunization teams to identify and resolve data quality issues (duplicate patients, bad merges, duplicate facilities, invalid vaccines).
• Analyze business and user needs, document requirements, and translate them into system requirement specifications
  .
• Address electronic data transmission issues and use PHC-Hub and IQ to create reports notifying providers and EMR vendors of data errors.
• Follow up with IT and program teams to improve data reporting timeliness, accuracy, and completeness
  .
• Facilitate delivery of technical business solutions to program areas and users.
• Perform other duties as assigned.

• Business requirements analysis and documentation
• Quality assurance testing and validation
• Test script creation and execution
• Issue tracking and vendor coordination
• Strong communication and stakeholder collaboration

• Experience with public health or immunization systems
• Familiarity with CHIRP
  , PHC-Hub, or IQ reporting tools
• Knowledge of electronic data transmission and EMR integrations

• Data quality analysis and remediation
• Process improvement and workflow optimization
• Reporting and metrics analysis

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