Senior Business Analyst

Sr Business/Quality Analyst

Indianapolis, IN - Hybrid role

12 Months Contract

The team is overall responsible for customer support for the Indiana Immunization Registry systems. This position responsibilities will include understanding requirements, conducting analysis, and test/validate functional requirements. Also, articulate and define testing scopes and objectives by understanding of user and immunization team requirements.

This position would be a liaison between program area and technical support groups understanding and documenting the requirements or issues and creating test scenarios, perform testing, and report test results.

• Collaborate with business and technical teams to gather and document requirements for immunization individual user agreements automation.
• Write detailed test scripts and test upcoming patches, identify issues and provide testing results to make a decision to go ahead with the patch.
• Track all tickets and follow-up with a vendor and IT team and make sure the tickets are taken care of by the vendor in a timely manner.
• Work with program team and help with testing various new modules that would be added to CHIRP like Vaccines transfers, Returns, and VOMS etc.
• Work with the IT and Immunization team to identify and address several data quality issues like Duplicate patients, bad merges, duplicate facilities, invalid vaccines etc.
• Analyze business and user needs, document requirements, devise new technical business system solutions, and translate into proper system requirement specifications.
• Work with the IT team to address electronic data transmission issues. Use PHC-Hub and IQ effectively to create reports to notify providers, and EMR vendors for data errors.
• Follow-up with IT and program teams on getting issues addressed and help with increasing the overall data reporting timeliness, accuracy and completeness.
• Facilitate the delivery of technical business solutions to program area or users.
• Perform other duties as assigned.