Associate Director - Quality Transformation & Digital Enablement

Associate Director – Quality Transformation & Digital Enablement

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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to discovering, developing and delivering medicines that help people live longer, healthier, more active lives.

The Associate Director supports the integration of digital technologies and strategies that enhance performance, efficiency and compliance across Eli Lilly’s Global Quality organization. Reporting to the Senior Director, Quality Transformation & Digital Enablement, this individual contributor role focuses on day‑to‑day execution, program support and cross‑functional coordination to ensure digital initiatives are effectively implemented and adopted.

• Draft inputs for digital quality strategies by gathering business needs, stakeholder feedback and system requirements to inform enterprise initiatives.
• Coordinate day‑to‑day activities for digital quality system implementations and upgrades, serving as a resource for program teams and escalating issues to senior leadership.
• Support cross‑functional quality transformation initiatives by collecting data, tracking improvements and ensuring digital enablement activities are incorporated into operational workflows.
• Maintain dashboards and reporting frameworks for quality performance metrics, consolidating data and providing insights for senior‑level reviews.
• Monitor compliance considerations during digital project delivery and surface potential risks for senior‑level guidance.
• Coordinate with Procurement, IT and other functions to manage technology partners, track issues and ensure vendor deliverables meet quality objectives.
• Provide tools, training materials and resources to help quality teams adopt digital systems, acting as a day‑to‑day contact for users and escalating adoption barriers.

• Bachelor’s degree in Life Sciences, Engineering, Quality or a related field.
• 5+ years of experience in Technical Operations or IT.

• Experience deploying enterprise system implementations or digital transformation projects.
• Familiarity with GxP, QMS, CAPA and regulatory compliance requirements.
• Strong analytical skills with experience working with dashboards, automation or analytics.
• Effective communication and stakeholder coordination skills.
• Experience in regulated environments, preferably pharma or life sciences.
• MBA or MS in Engineering, Life Sciences or Quality preferred.
• Professional certifications in Quality, Regulatory or Operational Excellence (e.g., ASQ, Lean Six Sigma).
• Familiarity with cloud‑based solutions and AI/ML in quality operations.
• Experience with global system deployment or integration.
• Knowledge of data integrity principles (e.g., ALCOA+).

Actual compensation will depend on a candidate’s education, experience, skills and geographic location. The anticipated wage range for this position is $115,500 to $169,400 annually.

Full‑time employees will be eligible for a comprehensive benefit program, including participation in a company‑sponsored 401(k), pension, vacation, medical, dental, vision and prescription drug benefits, flexible benefits such as healthcare and dependent day‑care FSAs, life insurance and wellbeing benefits.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability or any other legally protected status. Lilly is dedicated to helping individuals with disabilities actively engage in the workforce; for accommodation requests, complete the accommodation request form at

Our employee resource groups (ERGs) include Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network, Lilly India Network, Organization of Latinx at Lilly, PRIDE (LGBTQ+ Allies), Veterans Leadership Network, Women’s Initiative for Leading at Lilly and enAble.

Indiana, United States.

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